RapidStart Field Service

RapidStart Field Service is a Field Service Management Solution offered by Forceworks Global. According to the vendor, this customizable app is designed for small to mid-sized field technician teams in various professions and industries, including HVAC, plumbing, electrical, home health, and appliance repair. The app aims to streamline field service operations, eliminate manual spreadsheets, and enhance productivity.

Key Features

Customizable Field Service App: According to the vendor, RapidStart Field Service offers complete customization, allowing users to tailor the app to their specific needs. It can be easily customized to match existing workflows and processes, ensuring a seamless integration into the business.

Support for Small to Mid-sized Field Technician Teams: The vendor states that RapidStart Field Service is suitable for small to mid-sized field technician teams in various professions and industries.

No More Spreadsheets: According to the vendor, RapidStart Field Service provides a centralized platform for managing field service operations, eliminating the need for error-prone spreadsheets and streamlining processes.

One-Click Work Order Creation: The vendor claims that users can create work orders with just one click, making it quick and easy to schedule and assign tasks to field technicians. This feature aims to improve efficiency and productivity by reducing manual data entry and automating the work order creation process.

Technicians Appointment Calendar: RapidStart Field Service provides technicians with an appointment calendar, allowing them to view and manage their schedules effortlessly. Technicians can easily see their assigned appointments, update their availability, and plan their day accordingly, according to the vendor.

Field Service Dashboards: The vendor claims that the app offers field service dashboards that provide a visual overview of key metrics and performance indicators. Users can track important metrics such as completed work orders, technician productivity, and customer satisfaction.

Mobile App with Offline Functionality: According to the vendor, RapidStart Field Service includes a mobile app that allows field technicians to access and update information while on the go. The mobile app works offline, ensuring that technicians can continue working even in areas with limited or no internet connectivity.

Track Technician Time: The vendor states that the app enables tracking of technician time, allowing users to monitor and manage labor costs effectively. Users can accurately track the time spent on each job, helping with accurate billing and resource allocation.

Flexible Licensing: According to the vendor, RapidStart Field Service offers flexible licensing at a cost of $10 per user per month. There are no additional costs for the mobile app, making it a cost-effective solution for field service management.