RecordTS

RecordTS by TSFactory is a Windows remote desktop session recording software that can monitor user activity on-premise or in the cloud. This software is designed to provide session recording solutions for employee monitoring, contractor activity verification, auditing, compliance, training/proctoring, and cyber security purposes. It is suitable for companies of all sizes, from small businesses to large enterprises. According to the vendor, RecordTS is widely used by IT resellers, cloud service providers, contact centers, government organizations, and financial services.

Key Features

Cloud: According to the vendor, RecordTS supports session recording in cloud environments such as Azure, AWS, and VMware. It can record remote access to Windows servers, workstations, virtual machines, and jump boxes, providing evidence during security breach investigations.

Servers: RecordTS efficiently records thousands of remote desktop sessions in whole server farms with no data loss or system performance degradation. The software offers enhanced security features, including HTTPS for recorders and file encryption, ensuring the safety and privacy of recorded sessions.

Desktops: According to the vendor, RecordTS can record user activity on Windows Virtual Desktops, servers, and workstations in the Azure Cloud. The software replaces all other recorders and provides seamless playback of recorded sessions with an improved player. It supports UNC share paths and offers an option to offload playback for improved storage management.

RDS Hosts: RecordTS is built specifically for Remote Desktop Services (RDS) environments, according to the vendor. It seamlessly integrates with RDS and ensures session reliability with no latency or downtime during high usage periods. The software provides secure session recording and offers a user-friendly dashboard web console for easy administration and session viewing.

Citrix: According to the vendor, RecordTS is designed to work with Citrix Virtual Apps & Desktops, enabling the recording of XenDesktop apps and user sessions. It tightly integrates with the Citrix XenDesktop architecture, supports auditing and compliance requirements, and offers comprehensive sales and marketing support to Citrix partners.

VMware: RecordTS integrates with VMware Horizon, according to the vendor, allowing the recording of user sessions in VMware Horizon environments. It provides high-performance recording capabilities without data loss or system degradation. The software offers enhanced security features, including HTTPS for recorders and file encryption, and provides technical support and resources to VMware partners.