TrustRadius Insights
RedmineUP has proven to be a valuable project management tool, offering users a range of use cases that address their specific needs. …
Starting at $83 per month
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What is RedmineUP?
RedmineUP provides online project management software plugins with modules for Redmine that include CRM, Helpdesk, and Agile Project Mangement, hosted in the cloud.Agile Plugin - Enables users to manage Agile projects in Redmine. For teams working in Scrum, Kanban, and…
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Hosting - Small
$83
Cloud
per month
Redmine Products plugin (PRO single server)
$149
On Premise
one-time fee with 12 month updates & support
Redmine Budget plugin (PRO single server)
$199
On Premise
one-time fee with 12 month updates & support
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://www.redmineup.com/pages/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is RedmineUP?
RedmineUP provides online project management software plugins with modules for Redmine that include CRM, Helpdesk, and Agile Project Mangement, hosted in the cloud.
- Agile Plugin - Enables users to manage Agile projects in Redmine. For teams working in Scrum, Kanban, and mixed methodologies.
- Helpdesk plugin - Advanced ticketing system for Redmine used to provide customer support and build meaningful relations with clients.
- CRM plugin - To manage clients, contacts information, sales opportunities and send emails.
RedmineUP Features
- Supported: Idea Management
- Supported: Project Planning/Scheduling
- Supported: Agile Methodologies
- Supported: Collaboration Tools
- Supported: Gantt/Timeline View
- Supported: Task Management
- Supported: Reporting/Project Tracking
- Supported: Billing & Invoicing
- Supported: Client Portal
- Supported: Cost-to-Completion Tracking
- Supported: Customizable Templates
- Supported: Issue Management
- Supported: Kanban Board
- Supported: Milestone Tracking
- Supported: Prioritization
- Supported: Resource Management
- Supported: Time & Expense Tracking
- Supported: Traditional Methodologies
- Supported: Backlog Management
- Supported: Request Management
- Supported: Retrospectives Management
- Supported: Status Tracking
- Supported: Supports Scrum
- Supported: Team Management
- Supported: Workflow Management
- Supported: Calendar Management
- Supported: Project Tracking
- Supported: Search/Filter
RedmineUP Competitors
RedmineUP Technical Details
| Deployment Types | On-premise, Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Windows, Linux, Mac |
| Mobile Application | No |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
RedmineUP has proven to be a valuable project management tool, offering users a range of use cases that address their specific needs. Users have found RedmineUP Cloud to be particularly helpful, as it fulfills their basic requirements efficiently. However, some users have encountered limitations and have resorted to exporting query results and importing them into spreadsheets for monitoring and reporting purposes.
One of the notable features of RedmineUP is its ability to connect with other applications through its API. This allows users to seamlessly manage their projects in Redmine from different systems, providing a flexible and integrated approach to project management. Users appreciate the transparency and traceability provided by RedmineUP, enabling them to easily monitor logged time per team member, the entire team, and all projects.
RedmineUP offers comprehensive automation of support ticket management, eliminating the need for manual tracking or communication outside the system. Every ticket is tracked and processed in the correct workflow, ensuring efficient resolution and reducing the risk of any inquiries being missed. This feature has been particularly beneficial for teams managing customer support or helpdesk operations.
For those who prefer a self-hosted solution that can be fully customized, RedmineUP provides an ideal option over a monthly subscription model. Its flexibility allows users to tailor the platform to their specific requirements and integrate it seamlessly into their existing workflows.
Additionally, RedmineUP has been instrumental in various other use cases. It has been used to quickly import and manage cold-call leads, improving efficiency for sales teams. Architects overseeing outsourced team development have found greater visibility through the software, enabling them to streamline collaboration and ensure project success. RedmineUP has also proved advantageous in automating daily routines with customer tickets and providing effective planning tools for teams.
Overall, RedmineUP drives productivity by effectively managing tasks and deals while ensuring prompt ticket processing and comprehensive reporting capabilities such as SLA reports and agent ratings. Users have benefited from its diverse use cases, empowering them to streamline their project management processes and achieve their goals efficiently.
Efficient and User-Friendly: Many users have praised RedmineUP for its ease of use and efficient setup process. They find it simple to learn and navigate, making it accessible even for those new to the software. The user-friendly interface allows teams to quickly adapt to the system, enhancing their productivity.
Seamless Integration and Additional Functionalities: RedmineUP seamlessly integrates with existing development processes, providing enhanced functionalities that streamline project management. Users appreciate how these additional features eliminate manual tasks in managing cases and workflows, saving time and improving efficiency.
Strong Technical Support: The technical support provided by RedmineUP is highly regarded by users. They value the prompt resolution of issues or queries that arise during implementation or usage. This reliable support ensures a smooth experience with the software.
Insufficient Sales and CRM Functionality: Some users have expressed dissatisfaction with the lack of robust sales and CRM functionality in RedmineUP. They feel that the software does not adequately meet their needs in this area.
Difficult Data Export: Several reviewers have found it challenging to export data from RedmineUP. This has caused frustration as they are unable to easily extract and analyze their information outside of the software.
Inadequate Built-in Reports: A number of users have mentioned that the built-in reports provided by RedmineUP do not meet their requirements. They feel that these reports are limited in functionality and often fall short in providing meaningful insights for their projects or tasks.