Reputami

Reputami, developed by eKomi, is a fully-managed feedback service that aims to assist businesses in generating and managing authentic customer reviews. According to the vendor, this platform allows companies of various sizes, from small startups to large enterprises, to collect and analyze customer feedback, improve their online reputation, and potentially increase their conversion rates. Reputami caters to a wide range of professions and industries, including e-commerce companies, hospitality establishments, retailers, service-based businesses, and travel and tourism companies.

Key Features

Review Collection: Reputami provides a platform for businesses to collect customer reviews and feedback through various methods, such as email requests and website widgets. According to the vendor, the review collection process can be customized to align with the branding and customer experience of each business.

Review Management: Reputami offers a comprehensive review management system that enables businesses to effectively handle customer feedback. According to the vendor, businesses can monitor and respond to customer reviews in real-time, categorize and analyze reviews to gain insights into customer sentiment, and identify areas for improvement.

Integration with Google: Reputami integrates seamlessly with Google, leveraging the power of customer reviews to enhance online visibility. The vendor claims that businesses can display their Google seller rating extension, which may boost credibility and attract more customers. By integrating with Google, Reputami aims to maximize presence on Google AdWords and Google Shopping.

Customizable Solutions: Reputami offers flexible and customizable solutions tailored to the unique needs of different businesses. According to the vendor, the platform can be customized to align with specific industries, target audiences, and branding. Reputami's experts collaborate with businesses to determine the best technology and implementation approach for their goals.

Legally-Compliant Solutions: Reputami ensures that its solutions comply with legal regulations concerning customer reviews. The platform provides legally-compliant SaaS solutions that allow businesses to showcase third-party validated customer ratings. According to the vendor, Reputami helps businesses navigate evolving social commerce trends while minimizing legal complications.

Global Reach: Designed to cater to businesses worldwide, Reputami supports over 26 languages. With offices in the US and Europe, the platform aims to provide the same high standard of service to clients across the globe.

Conversion Rate Optimization: Reputami aims to help businesses increase their conversion rates by leveraging authentic customer reviews. According to the vendor, building trust with potential customers through genuine feedback can lead to higher search traffic and improved conversion rates. Reputami's 5-star review system aims to create a sense of trust, potentially driving more sales.

Google Product Integration: Reputami enables businesses to gain more customers through integration with Google products. According to the vendor, businesses can display customer reviews on their Google product pages, enhancing conversion rates, decreasing returns, and improving SEO ranking.

Search Engine Optimized User-Generated Content: Reputami's solutions aim to help businesses generate user-generated content, such as customer reviews, that is optimized for search engines. The vendor claims that this content can attract more visitors to a business's website, and Reputami ensures it is search engine optimized to maximize visibility and impact.

Increased Transaction Volume: Reputami's focus on customer reviews and feedback aims to help businesses increase their transaction volume. According to the vendor, by providing a platform for authentic customer reviews, Reputami aims to help businesses build trust, attract more customers, and ultimately achieve higher transaction volumes and improved business growth.