repV

repV, developed by Desk GmbH, is a Field Service Management Software designed to streamline operations for service providers and workshops. According to the vendor, repV is a solution that caters to businesses of various sizes. With its user-friendly interface and robust features, repV aims to be an essential tool for service technicians, field service coordinators, maintenance professionals, repair technicians, and workshop managers across different industries.

Key Features

Effiziente Einsatzplanung: According to the vendor, repV offers an integrated appointment planner for efficient scheduling and management of field service operations. The vendor claims that the drag and drop functionality allows for a clear overview of appointments and technicians, optimizing resource coordination for both the workshop and the mobile field service.

Teamwork im Außendienst: The vendor states that repV facilitates efficient coordination of service technicians in the mobile field service. They claim that service orders can be easily assigned through drag and drop, improving communication and collaboration between technicians and dispatchers. This feature is said to enhance responsiveness to unexpected events.

Management von Wartungsverträgen: According to the vendor, repV automates the management and monitoring of maintenance contracts. The software provides reminders and notifications for upcoming maintenance tasks, enabling users to track contract details and conditions. The vendor claims that this feature optimizes maintenance processes and planning.

Integration in ERP: The vendor states that repV seamlessly integrates with the Sage 100 Client. With shared address and item master data, as well as automated device creation upon delivery, the vendor claims that repV ensures a smooth flow of information between the software and Sage 100, providing users with comprehensive insights.

Fotos & Dokumentation: repV allows for digital management of documents and reports, eliminating the need for printing and scanning. According to the vendor, users can easily capture and store photos and images, improving documentation and tracking of service work. This feature is said to enhance efficiency and reduce environmental impact.

Online Service Center: According to the vendor, repV offers an online service center where customers can view the status of their service orders. Transparent communication through the platform is claimed to reduce waiting times and increase customer satisfaction. The vendor also states that repV enables efficient management of customer data and inquiries.