RESMARK

RESMARK is a comprehensive online booking system designed to streamline and automate the reservation process for tours, activities, events, rentals, and classes. It caters to businesses of all sizes, from small tour operators to large enterprises, and is utilized by various professionals and industries, including tour operators, activity providers, event organizers, rental companies, and class and workshop providers. According to the vendor, RESMARK offers a range of features to efficiently manage bookings, enhance customer experience, and drive sales.

Key Features

Online Booking Software: RESMARK enables businesses to accept online reservations 24/7 through their own website, providing a streamlined booking process and integration with travel agents and resellers.

Customer Communication: RESMARK offers personalized messaging to guests at key moments to manage expectations and potentially generate positive reviews, contributing to improved customer experience and increased sales.

Automation of Operations: RESMARK automates tasks such as email confirmations, inventory management, waiver collection, payment processing, and customer follow-ups, saving time and allowing businesses to focus on core activities.

Digital Waivers: RESMARK provides built-in digital waivers with seamless integration, simplifying the signing process for customers and automatically transferring participant information to bookings and reports.

Tour Operator Booking Management: RESMARK manages online and in-house bookings, guest check-ins, and payments from anywhere. It offers flexible booking options, customizable pricing, and resource management capabilities.

Lead Generation and Conversion: RESMARK facilitates lead generation through customizable forms and automated emails, helping businesses generate more traffic, convert leads, and collect reviews.

Efficient Digital Waiver Solution: RESMARK automates signature collection and offers various signing options, such as mobile, desktop, kiosk, or QR code, providing real-time waiver verification.

Responsive Customer Support: RESMARK offers highly rated customer service with unlimited phone, email, and web support. It also ensures data security through off-site hosting, data protection services, and regular backups.

Event Booking Management: RESMARK simplifies event reservations and management with online event booking widgets, custom event websites, and event management tools, including custom discounts and review collection features.