ResRunner

ResRunner, developed by Resrunner LLC, is an online event registration and management solution designed to streamline the event planning process. According to the vendor, ResRunner is suitable for various businesses, ranging from small to large-sized companies, and caters to a wide range of professions and industries, including event planners, conference organizers, association managers, sports event coordinators, and non-profit organizations.

Key Features

Customized Event Website: According to the vendor, ResRunner allows attendees to have a simplified and comfortable registration process by designing the registration process according to their preferences and implementing it into their own website.

Online Registration: The vendor states that ResRunner enables the creation of customized, brand-specific websites, automates email confirmations and alerts, populates profiles with member, invite, or other lists, provides easy search functionality to locate specific bookings or groups, and maintains a detailed history of updates and changes in each record.

Housing and Room Block Management: ResRunner offers the ability to efficiently manage various room types and multiple hotels, track guest, staff, and other room inventories in real time, display room categories based on attendee types, generate detailed rooming and change list reports for hotels, and track room block summary and statistics to monitor attrition, as per the vendor.

Transportation: According to the vendor, ResRunner simplifies travel arrangements by allowing airfare to be booked during registration, populating itinerary details, personal information, and other predetermined fields, and enabling the booking of rental cars and other modes of transportation.

Payment Collection: ResRunner provides a secure and seamless interface with payment processors to collect payment in real time. The vendor claims that it accepts major credit cards and international currencies, allows for refunds to be issued to credit cards online, and offers the ability to manage custom payment methods, discount codes, and direct deposit into the bank account.

Reporting: ResRunner offers a suite of over 40 canned reports with separate pre-filters, allows for the creation of custom Excel reports using any field, and provides the flexibility to view reports in HTML, Excel, Word, or CSV formats. According to the vendor, ResRunner generates various registration and financial reports to provide valuable insights.

Multiple Accounts and Security Access: ResRunner provides multiple user logins to access all event information and allows for the assignment of multi-level security roles designated by login. The vendor states that it offers control over access to specific events for each user.

On-Site: According to the vendor, ResRunner provides a direct link from booking to check-in attendee, records the date and time along with the user who touched the record, and facilitates badge printing by mapping desired fields into a badge template for ahead of time or on-demand printing.