Retail ViVA

Retail ViVA is a Retail ERP solution designed to digitize and streamline retail management processes. According to the vendor, it offers a suite of integrated modules to help retailers manage their operations, enhance customer experience, and maximize profitability. The product is targeted at retailers of all sizes, including those in the Apparel, Consumer Electronics, Furniture, and Personal Care industries, as well as Wholesale and Distribution companies.

Key Features

Customer Relationship Management (CRM): According to the vendor, the CRM module allows retailers to capture, classify, assign, and schedule leads, track sales, and analyze the sales process with reports and dashboards.

Campaign Management: The Campaign Management module enables retailers to plan and schedule campaigns, customize campaign templates, track campaign performance, and analyze return on investment (ROI), as claimed by the vendor.

Environment, Health and Safety (EHS): The EHS module helps retailers track and monitor employee health status, accidents, safety recommendations, and environmental compliance to enhance stakeholder confidence and avoid risks, according to the vendor.

Embedded Self-Service Reporting & Analytics: The embedded self-service analytics module empowers users to perform their own data analytics, create interactive dashboards and reports, and gain actionable insights without depending on IT support, as stated by the vendor.

Enterprise Content Management (ECM): The ECM module provides a central repository for all digital content, allowing retailers to store, access, and manage content across the organization, ensuring data governance and security, as claimed by the vendor.

Governance Risk and Compliance (GRC): The GRC module helps retailers manage regulatory compliance, risk assessment checklists, and incident management, ensuring adherence to industry standards and improving performance, according to the vendor.

Warehouse Management: The Warehouse Management module enables efficient management of warehouse operations, including inventory tracking, stock movement, order fulfillment, and real-time stock visibility, as stated by the vendor.

Procurement: The Procurement module streamlines the procurement process, from supplier selection to purchase order generation, ensuring timely procurement and cost control, according to the vendor.

Inventory Management: The Inventory Management module provides comprehensive inventory tracking, stock reconciliation, and demand forecasting, helping retailers optimize stock levels and minimize stockouts, as claimed by the vendor.

Merchandising: The Merchandising module supports retailers in planning, assorting, and managing merchandise, including product categorization, pricing, promotions, and markdowns, according to the vendor.