RewardUp

RewardUp is a customer engagement platform provided by RewardUp Inc. that aims to assist businesses in managing customer rewards, referrals, feedback, and social reputation. According to the vendor, this platform is designed to build customer loyalty, enhance customer retention, and improve customer engagement. It is suitable for businesses of all sizes, ranging from small local establishments to large enterprises, and caters to various professions and industries such as retail, restaurants, hospitality, e-commerce, and service-based businesses.

Key Features

Rewards: According to the vendor, businesses can create a branded rewards program to foster customer loyalty. This program allows them to offer rewards based on customer spend or visit, track customer purchase behavior and spending patterns, and drive traffic during non-peak hours using SMS, email, and push notifications.

Feedback: The vendor claims that RewardUp provides a seamless feedback collection process through its built-in feedback engine. It eliminates lengthy surveys by offering a user-friendly feedback system. This system encourages customer involvement and aims to provide businesses with valuable insights to improve their operations and enhance the customer experience.

Promotions: With RewardUp, businesses can automate their offers and promotions for the entire year, including sending birthday and anniversary wishes or special promotions automatically. According to the vendor, businesses can effortlessly publish these promotions on in-store and social media platforms, allowing them to engage with customers through their preferred communication channels.

Referrals: RewardUp enables businesses to turn loyal customers into brand advocates through referral rewards. The platform facilitates the implementation and tracking of word-of-mouth marketing efforts, aiming to increase brand reputation and customer lifetime value through customer referrals.

Log In: According to the vendor, RewardUp offers secure access to the platform through personalized logins. This allows businesses to efficiently manage customer rewards, referrals, feedback, and promotions. Additionally, businesses can monitor customer engagement and track the effectiveness of their programs. The platform also allows customization of settings and preferences to suit the specific needs of each business.