RHBUS

Vouch Loyalty is an enterprise loyalty and retention platform offered by RHBUS. According to the vendor, this solution is designed to help businesses engage and retain customers while fostering brand affinity. It aims to provide faster deployment and behavior-driven rewards. Vouch Loyalty is said to be suitable for businesses of all sizes in various industries, including retail, hospitality, e-commerce, financial services, and travel and tourism.

Key Features

Faster Deployment: Vouch Loyalty is claimed to offer a streamlined deployment process, allowing businesses to launch their loyalty program in a matter of weeks rather than months. The platform provides an out-of-the-box solution, reducing the need for extensive customization and potentially reducing time-to-market.

Behaviour-Driven: Vouch Loyalty goes beyond traditional transaction-based loyalty programs by rewarding customer actions and behaviors. The platform utilizes event-based technology to make any customer action or behavior rewardable, which is intended to enhance engagement and foster loyalty.

Simplified Loyalty Programs: According to the vendor, Vouch Loyalty is designed to simplify loyalty programs for enterprises with complex needs. It enables businesses to launch their loyalty program without getting overwhelmed by technical complexities, allowing them to focus on their customers.

Data-Driven Architecture: Vouch Loyalty's data-driven architecture is claimed to help businesses gain valuable insights into their customers' activity. The platform allows businesses to connect existing data sources or utilize Vouch's data capture solutions, integrating data from various sources to build a complete customer profile.

Robust Reporting: Vouch Loyalty provides a Loyalty Management Console that offers control and insight into every aspect of a loyalty program. The platform offers robust analytics to help businesses make data-driven decisions and optimize their loyalty initiatives. The Loyalty Management Console allows businesses to manage rewards, analyze marketing campaigns, and configure program settings.

Choose Your Interface: Vouch Loyalty offers a full end-to-end loyalty solution, including a white-label loyalty mobile app or microsite interface. The platform provides pre-built systems that can be customized to match a business's branding and customer preferences. Alternatively, businesses can integrate loyalty into their existing app or website using Vouch's SDK solution.

Promo Code Redemption: Vouch Loyalty allows customers to redeem promo codes for rewards directly within the loyalty app. This feature is claimed to enhance customer engagement and incentivize repeat purchases.

Push Notifications: Vouch Loyalty enables businesses to reach customers directly through push notifications sent to their devices. This feature allows personalized communication of offers, promotions, and updates, potentially increasing customer engagement and loyalty.

Tiers and Rewards: Vouch Loyalty allows businesses to configure tiers to reward their most active customers. By offering exclusive benefits and rewards, businesses can encourage customers to reach higher tiers, fostering loyalty and retention.

Gamification: Vouch Loyalty offers gamification features that enable businesses to create multi-step achievements and challenges for customers. This feature is intended to increase customer engagement, create a sense of excitement and accomplishment, and drive loyalty.