TrustRadius Insights
Riddle has proven to be a versatile platform for creating and customizing quizzes, catering to users with different levels of technical …
Starting at $39 per month
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Basic
$39
Cloud
per month
Pro
$69
Cloud
per month
Team
$299
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Riddle?
Riddle Features
- Supported: Campaign Analytics
- Supported: Drip Campaigns
- Supported: Dynamic Content
- Supported: Email Marketing
- Supported: Engagement Tracking
- Supported: Landing Pages/Web Forms
- Supported: Lead Capture
- Supported: Lead Management
- Supported: Lead Qualification
- Supported: Marketing Automation
- Supported: ROI Tracking
- Supported: Segmentation
- Supported: Social Marketing
Riddle Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Riddle has proven to be a versatile platform for creating and customizing quizzes, catering to users with different levels of technical expertise. Users have praised the software's ease of set-up and intuitive interface, allowing them to quickly create engaging quizzes. With a wide range of customization options available, Riddle enables users to tailor their quizzes to meet their specific needs.
The automatic organization of quiz results in a high-low order has been highly appreciated by users, making it effortless to analyze and interpret the data. Additionally, the seamless integration with ActiveCampaign and Google Sheets eliminates the need for additional tools like Zapier, streamlining the workflow for users. The exceptional customer support provided by the Riddle team has received positive feedback, with personalized training videos and quick live chat responses ensuring that users feel supported every step of the way.
Riddle has found utility across various industries and user profiles. Digital media managers and solopreneurs have successfully transitioned their content using Riddle, while marketing agencies have leveraged its customization options, beautiful design, and formatting across multiple devices to boost lead generation and conversions. By saving time and effort for marketers, Riddle has become a valuable tool for creating quizzes for clients from diverse sectors.
While there have been some negative experiences related to auto-renewal issues and difficulties in downgrading plans, the overall functionality and integrations offered by Riddle have been commended by users. The desire for more inclusive gender options within the software has also been expressed. Nevertheless, Riddle continues to attract new users seeking a resourceful platform for quiz creation and an effective marketing tool. Its ability to enhance the professional look of blogs and provide resources for financial assessments and early retirement planning has made it particularly appealing in those domains.
Robust and Intuitive Platform: Many users have found Riddle to be incredibly robust and intuitive, especially considering its cost. The software offers a lot of flexibility and different opportunities for creating quizzes, making it suitable for various purposes. Users appreciate how easy it is to navigate and the wide range of features available, allowing them to create professional-looking quizzes without unnecessary complexities.
Responsive Customer Support: Reviewers consistently highlight the quick and helpful customer support provided by Riddle. Any issues or questions are promptly addressed, with the support team going above and beyond to assist users. Some users have even received support on weekends, demonstrating the dedication of Riddle's customer service team. Additionally, reviewers appreciate the wealth of resources directed towards them such as blogs and how-to videos, further enhancing their experience with the software.
Seamless Integration Capabilities: Riddle receives praise for its integration capabilities, particularly with popular platforms like Zapier and Mailchimp. This allows for automatic loading of leads into audiences, streamlining the lead generation process for businesses. Users find this feature highly valuable in saving time and effort while ensuring smooth data management across multiple platforms.
Integration Limitations: Some users have expressed that they encountered limitations when integrating Riddle with ActiveCampaign and AdSense. However, these reviewers acknowledged that the issues were promptly addressed by the Riddle team and did not attribute them to any fault of the software.
Missing Features: Several users have mentioned that certain features they expected to be present in Riddle were missing. However, these reviewers noted that the help desk was aware of these omissions and had plans to implement them in future versions of the software.
Steep Learning Curve: A few reviewers pointed out that it takes time to become familiar with Riddle and customize templates according to their needs. Although initially challenging, once users became acquainted with the software, creating quizzes and polls went smoothly for them.