Ride Express

Ride Express is a scheduling software designed specifically for Community Transportation service providers. It is tailored for small-to-medium sized companies that offer van, bus, and/or volunteer driver services. This solution is utilized by a wide range of professions and industries, including Community Transportation Providers, non-profit organizations, senior care facilities, disability service providers, and volunteer driver programs.

Key Features

Simple Design: According to the vendor, Ride Express offers easy-to-read screen layouts that are specifically designed for busy dispatchers. The user-friendly interface is intended to ensure efficient navigation, allowing users to quickly access the necessary information.

Additional Support Available: The vendor states that Ride Express provides additional support features such as Reserve Ride. This feature includes calendar-aided date entry, one-click address selection, standing order creation, ride duplication to different days, and more.

Ride Management: According to the vendor, the Ride Express software provides comprehensive ride management capabilities. Users can capture special needs details, indicate wheelchair accessibility, reserve extra seats, duplicate rides to different days, and add special notes for each ride.

Payments: Ride Express simplifies payment management by allowing users to assign multiple payment sources, including third-party payments by ride type. The software automatically calculates the total ride cost and remaining balance, while also tracking payments and fares.

Load Monitor: According to the vendor, the Load Monitor feature in Ride Express allows users to track available seats as reservations are made. It provides a list of each stop and the number of ambulatory and non-ambulatory seats in use. Users also receive warnings if the capacity appears to be exceeded.

Driver Info: Ride Express enables efficient management of driver information. Users can store and track details such as driver licenses, insurance information, training and checkups, work history, and more. The software also generates reimbursement reports, daily driver logs, and route schedules and maps.

Vehicle Info: According to the vendor, Ride Express allows users to maintain complete vehicle records and receive reminders. The software enables users to track vehicle specifications, capacity of ambulatory and non-ambulatory seats, certification status, maintenance records, and more.

Manage Professional and Volunteer Drivers: According to the vendor, Ride Express is flexible enough to handle both professional driver transit and volunteer drivers with personal vehicles, or a combination of both. It supports drivers in assisting passengers, collecting fares, and managing routes.

Streamlined Billing and Reporting: Ride Express aims to speed up billing and activity reporting processes, allowing users to efficiently manage financial aspects of their transportation services. According to the vendor, this feature helps to streamline operations and ensure accurate record-keeping.