RocketRez

RocketRez is a multi-channel cloud ticketing business management software that aims to help tours and attractions increase revenue, reduce costs, save time, and enhance the guest experience. According to the vendor, RocketRez is suitable for companies of all sizes, from small businesses to large enterprises, and can be utilized by various professions and industries, including tours and transportation, zoos and aquariums, attractions, museums and galleries, and events.

Key Features

RocketPass: According to the vendor, RocketPass is a comprehensive ticketing and reservations system that allows users to efficiently manage ticket inventory, availability, and pricing. Users can create and customize various ticket types, such as general admission, timed entry, and special events. RocketPass also enables online ticket sales through a user-friendly booking engine.

Ticketing and Reservations: The vendor claims that RocketRez provides efficient management of ticket sales and reservations across multiple channels. Users can sell tickets online, at the box office, or through third-party resellers. The software allows for customization of ticket layouts and branding to align with the company's image. Additionally, RocketRez offers the capability to generate and scan digital or printed tickets for seamless entry management.

Pricing and Promotions: According to the vendor, RocketRez offers the ability to set up dynamic pricing strategies to optimize revenue. Users can create pricing tiers based on factors such as date, time, and demand. The software also allows for the implementation of discounts, promotions, and package deals to attract more customers. Users can utilize coupon codes and gift certificates for flexible marketing campaigns.

Business Intelligence: RocketRez provides access to real-time data and analytics, enabling users to make informed business decisions. The vendor claims that users can generate reports on sales, revenue, attendance, and customer demographics. Additionally, RocketRez allows for monitoring of key performance indicators (KPIs) to track business performance. The software also enables users to identify trends and patterns to optimize operations and marketing strategies.

Memberships and Guest Engagement: According to the vendor, RocketRez allows users to create and manage membership programs to enhance guest loyalty. Users can offer exclusive benefits, discounts, and perks to members. RocketRez enables tracking of member activity and engagement to personalize guest experiences. The software also provides the capability to send targeted marketing campaigns and communications to members.

Retail: RocketRez includes integrated point-of-sale (POS) functionality, which the vendor claims can help users manage retail operations. Users can track inventory, sales, and customer information within a single system. The software supports various payment methods, including cash, credit cards, and mobile payments. RocketRez also provides the capability to generate sales reports and analyze retail performance.

Food & Beverage: According to the vendor, RocketRez offers integrated POS capabilities to streamline food and beverage operations. Users can manage menus, pricing, and inventory for restaurants, cafes, and concessions. The software provides flexible ordering options, including online and in-person. RocketRez enables tracking of sales, revenue, and customer preferences for data-driven decision-making.

Event Management: RocketRez provides event management tools to help users plan and manage events efficiently. Users can create event schedules, assign resources, and track attendance. The software allows for seamless selling of event tickets and managing event registrations. RocketRez also provides the capability to generate event reports and analyze event performance.

Inventory Management: According to the vendor, RocketRez enables users to track and manage inventory across multiple locations and channels. Users can set up automatic stock alerts and reorder points to avoid stockouts. The software streamlines purchasing and receiving processes for efficient inventory management. RocketRez also provides the capability to generate inventory reports and analyze stock levels and trends.

Fleet Center: RocketRez includes fleet center functionality to help users manage transportation operations. According to the vendor, users can track vehicle availability, schedules, and maintenance. The software allows for assigning drivers and tracking driver performance. RocketRez streamlines ticketing and reservations for transportation services.