RoomCloud

The RoomCloud Booking Engine is an online booking solution designed for hotels and apartments. According to the vendor, it allows businesses of various sizes to receive direct reservations through their official websites, potentially reducing costs and maximizing revenue. This solution is targeted towards hotel owners, apartment managers, bed and breakfast operators, and professionals in the hospitality industry.

Key Features

Booking Engine: The RoomCloud Booking Engine eliminates the need for intermediaries by enabling hotels and apartments to receive direct reservations through their official websites. According to the vendor, it is integrated with major Metasearch Engines such as Google Hotel Ads, trivago, and TripAdvisor, providing a complete online booking service.

Dashboard with Real-time Statistics: The booking engine offers a comprehensive dashboard that provides real-time statistics for visits and bookings. This feature allows users to analyze data and make informed decisions when setting up sales strategies based on collected booking information.

Increase in Direct Bookings and Savings on Commissions: The RoomCloud Booking Engine aims to help hotels and apartments achieve greater savings and higher revenues by selling rooms without intermediaries. According to the vendor, this eliminates commission costs and potentially increases profit margins.

Up-Selling and Cross-Selling Opportunities: The booking engine provides opportunities for up-selling and cross-selling. According to the vendor, it offers the option to sell services with higher features and costs than the initial choice (up-selling) and allows for the sale of additional services related to the initial product or service chosen by the customer (cross-selling).

Greater Customer Loyalty: The vendor claims that customers who book through the website have a deeper bond compared to those who book through Online Travel Agencies (OTAs). The booking engine enables hoteliers to add customers' email addresses to their contacts for sending periodic newsletters, potentially increasing customer loyalty and encouraging repeat bookings.

Conversion Rate Increase: According to the vendor, properties using the booking engine experience higher conversion rates. The streamlined booking process eliminates the need for guests to send emails or make phone calls, enabling quick and automatic bookings. This potentially reduces wait times and increases the likelihood of successful reservations.

Time Saving: The RoomCloud Booking Engine aims to save time for both guests and staff. According to the vendor, guests can make bookings in just a few minutes without any intervention from the hotel staff. This allows hotel staff to focus on other activities while the booking engine handles the reservation process.

Greater Security in Online Transactions: The booking engine provides security for customers' online transactions. According to the vendor, it uses security protocols to exchange confidential information, reducing the risk of fraud and data theft. This provides a secure platform for customers to input their credit card details.