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Salesmsg is a versatile software that has transformed the way sales teams manage leads and contacts. Users have reported increased …
Starting at $25 per month
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What is Salesmsg?
Salesmsg is a messaging platform designed to help businesses engage with their customers through text messaging. According to the vendor, Salesmsg provides tools for sending and receiving text messages, managing conversations, automating workflows, and integrating with other business systems. It is...
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Product Details
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- Tech Details
What is Salesmsg?
Salesmsg is a messaging platform designed to help businesses engage with their customers through text messaging. According to the vendor, Salesmsg provides tools for sending and receiving text messages, managing conversations, automating workflows, and integrating with other business systems. It is suitable for businesses of various sizes, from small startups to large enterprises. Sales teams, marketing departments, customer support teams, eCommerce stores, healthcare providers, real estate agencies, and operations teams are among the professions and industries that can benefit from Salesmsg's messaging solutions.
Key Features
SMS Messaging: According to the vendor, Salesmsg allows businesses to send and receive SMS (text) messages to engage with their customers and prospects. Users can send personalized messages, including promotional offers, product updates, appointment reminders, and more. Messages can be sent to individual contacts or in bulk to reach a large audience.
Automation Workflows: According to the vendor, Salesmsg provides automation capabilities to streamline messaging processes. Users can create workflows to automate message sending based on specific triggers or events. Workflows can be set up to send messages at specific times, after specific actions, or based on predefined criteria. This feature aims to help businesses save time and effort by automating repetitive tasks and ensuring timely communication.
Integration with Business Systems: Salesmsg offers integrations with popular business systems, such as CRM platforms like HubSpot, Pipedrive, and Salesforce. According to the vendor, this allows users to sync contact data, send messages directly from their CRM, and track communication history. Integrations enable businesses to streamline their workflows, improve efficiency, and maintain a centralized view of customer interactions.
Contact Management: Salesmsg provides a contact management system to store and organize customer information. Users can create and update contact profiles, including name, phone number, email, and custom fields. Contact lists can be segmented based on specific criteria, such as tags, custom fields, or integration data. This feature aims to help businesses maintain a clean and organized contact database for targeted messaging and personalized communication.
Analytics and Reporting: Salesmsg offers analytics and reporting features to track the performance of messaging campaigns. Users can access data on message delivery, open rates, click-through rates, and response rates. According to the vendor, reports provide insights into customer engagement, campaign effectiveness, and overall messaging performance. This data aims to help businesses evaluate the success of their messaging strategies and make data-driven decisions.
Mobile Application: Salesmsg provides a mobile application for iOS and Android devices, allowing users to manage conversations on the go. Users can send and receive messages, view conversation history, and access contact information from their mobile devices. The mobile app aims to ensure that users can stay connected and respond to customer inquiries anytime, anywhere.
Team Collaboration: Salesmsg supports team collaboration by allowing multiple users to access and manage conversations. Users can assign conversations to team members, leave internal notes, and collaborate on responses. This feature aims to facilitate seamless communication and coordination among team members, improving customer service and response times.
Template Library: Salesmsg offers a template library where users can create and store message templates for quick and easy use. Templates can be customized with placeholders for contact information, allowing for personalized messages at scale. This feature aims to save time and effort by eliminating the need to manually type out repetitive messages.
API Access: Salesmsg provides an API that allows businesses to integrate Salesmsg functionality into their own applications or systems. According to the vendor, the API enables developers to programmatically send and receive messages, manage conversations, and access contact data. This feature aims to allow businesses to customize and extend Salesmsg's capabilities to suit their specific needs and workflows.
Salesmsg Features
- Supported: Activity Dashboard
- Supported: Auto-Responders
- Supported: Campaign Analytics
- Supported: Campaign Management
- Supported: Contact Management
- Supported: Customer Segmentation
- Supported: Customizable Templates
- Supported: Engagement Tracking
- Supported: SMS Marketing
- Supported: Text-to-Win
- Supported: Group Messaging
- Supported: Lead Qualification
- Supported: Multi-Channel Communication
- Supported: SMS Messaging
- Supported: 2-Way Messaging
- Supported: Automated Responses
- Supported: Contact Database
- Supported: MMS
- Supported: Mass Texting
- Supported: Message Personalization
- Supported: Mobile Coupons
- Supported: Mobile Keywords
- Supported: Reporting/Analytics
- Supported: Scheduled Messaging
- Supported: Shortcodes
- Supported: Third Party Integrations
Salesmsg Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Android, iPhone, iPad |
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Salesmsg is a versatile software that has transformed the way sales teams manage leads and contacts. Users have reported increased customer engagement and satisfaction by using Salesmsg to interact with clients on a more personal level. The ability to choose a local number and send and receive messages from any device has made it easy for users to stay in touch with clients and respond to inquiries immediately. By leveraging Salesmsg's automation capabilities, users have saved time and been able to focus on establishing stronger relationships with customers. The integration with CRM systems has allowed users to personalize messages using custom data, resulting in strengthened relationships and increased deal closures. Overall, Salesmsg has proven to be an essential tool for businesses looking to enhance their text messaging capabilities, improve customer engagement, and increase conversion rates.
Furthermore, Salesmsg's seamless integration with CRM and marketing automation tools streamlines communication flow and enhances the customer experience. Businesses benefit from triggers that automatically send targeted messages to customers and leads, ensuring timely and relevant communication. Users have praised the excellent customer support provided by Salesmsg, as well as the training resources available. Integration with popular CRM systems like HubSpot has also been appreciated by users. Salesmsg has proven to be effective in reducing meeting no-shows and improving performance during the sales cycle by connecting with people who may not respond to emails. Users have found it helpful for reminding people of scheduled meetings and booking more appointments by reaching out immediately via text. The software's ability to save time and memory, integrate well with CRM systems, and facilitate texting on-the-go has garnered positive feedback from users.
One of the standout features of Salesmsg is its impact on team efficiency, eliminating repetitive work while improving sales team performance. Call centers particularly appreciate the ability to share the SMS feature across multiple salespeople, making it a cost-effective solution. When it comes to marketing via SMS, Salesmsg provides valuable features such as saved messages that save time when sending quick texts. Additionally, businesses can effectively communicate order tracking information to customers through Salesmsg, ensuring a seamless customer experience. Real estate teams integrated with ActiveCampaign CRM have found value in the one-to-one and marketing SMS/MMS capabilities of Salesmsg. Users have consistently praised the ease of setup and daily utilization of Salesmsg, enabling them to automate SMS messages within their workflows. This has led to improved customer service, increased efficiency, and ultimately, great value for money.
Many users have reported that using Salesmsg for texting has significantly increased response rates, making it a quick and effective way to communicate important
Intuitive and Easy-to-Use: Users have consistently praised Salesmsg for its intuitive and user-friendly interface. Many reviewers mentioned that the software is easy to navigate and understand, allowing them to quickly grasp its features without any steep learning curve.
Automation Features: The automation capabilities of Salesmsg have been highly valued by users. Several customers highlighted the ability to automate messages and create customer segments for personalized communication. This feature not only saves time and effort but also allows users to engage with different customer groups in a more targeted manner.
Exceptional Customer Support: Users consistently praised the exceptional customer support provided by Salesmsg. Multiple reviewers mentioned that the support team is accessible, responsive, and helpful. Customers appreciate having access to helpful training resources as well as integration with other tools like HubSpot and Keap, which further enhance their experience with the software.
High Pricing: Several users have expressed dissatisfaction with the pricing plans of Salesmsg, considering it to be a major problem. For many smaller businesses or those on a limited budget, the cost is seen as prohibitive and forces them to make difficult choices regarding which features they can afford to use.
Limited Integration Options: Some users have raised concerns about the integration capabilities of Salesmsg. While it does allow integration with popular marketing automation tools and CRM systems, there are limitations that may render it incompatible with certain platforms. This has led some businesses to find workarounds or manually enter data into Salesmsg in order to ensure targeted and personalized messages.
Lack of Customization Options: A common drawback mentioned by users is the lack of customization options in Salesmsg. They feel that there is no way to tweak the default settings to meet their individual needs, and everything has to be done within the provided framework.