SardonyxTMS

SardonyxTMS is a comprehensive reservation management software designed for the leisure travel industry. According to the vendor, this solution caters to tour operators, DMCs (Destination Management Companies), ground transfer operators, itinerary planners, and travel agencies. It offers a range of features and functionalities to support the seamless management of reservations, logistics, accounting, reporting, and analysis.

Key Features

Central Reservation System (CRS): According to the vendor, the system allows seamless management of reservations for various entities such as tour operators, ground transfer operators, itinerary planners, hotels, and travel agencies. It aims to eliminate the need for complicated workarounds, spreadsheets, and manual processes. The system also claims to support multiple sales channels, including call centers, travel stores, external agencies, and web services, with real-time integration capabilities.

Dispatch & Fleet Management: The system aims to efficiently handle logistics for different types of reservations, ensuring timely pick-up of guests. It offers features to optimize fleet and driver deployment, track maintenance schedules, and manage inventory effectively.

Accounting: According to the vendor, the system supports multi-currency transactions and comprehensive sales tax setup, enabling global operations. It allows the management of multiple branches and synchronization of accounting transactions across countries. Invoicing, receipting, and customer statements are integrated with the reservation source.

Reports & Analysis: The system provides transactional reports to guide processes and gain insights into operations. It offers export capabilities to formats such as MS Word, MS Excel, and PDF. The vendor claims that the system supports data analysis through graphical analysis, business intelligence, and integration tools, with extensive integration functions.

Transaction Integrity & Audit Control: The system aims to ensure data integrity through an optimized database engine and user access controls. According to the vendor, it generates audit trails and allows transaction searches, providing a robust control mechanism. The system supports simultaneous access for 1 to 50 users.

Tour Operators: The system allows the creation and management of unlimited tours with configurable characteristics. It offers the flexibility to sell tours per person or per tour, set tour and pickup times for hotels, and configure capacity. Additionally, it includes e-commerce configuration and voucher printing capabilities.

Ground Transfer Operators: The system enables the creation of unlimited transfers with flexible pricing options. It allows the management of arrivals, departures, and direct transfers per reservation. The system supports pickup time adjustments and grouping of hotels into zones for pricing purposes. It also provides a comprehensive driver pickup sheet and trip number tracking.

Implementation Services: The vendor offers installation and provisioning services for SardonyxTMS software. They provide project management support to ensure successful implementation. Additionally, customization and database management services are available. The vendor also offers training and go-live support to facilitate a smooth transition.

Customer Support: According to the vendor, the system offers help desk support for any issues or questions. They provide consultancy and advice on using SardonyxTMS effectively. The vendor also offers product maintenance, technical support, and ongoing enhancements and new modules to meet evolving needs.