TrustRadius Insights
Scribeless has proven to be an invaluable tool for businesses looking to enhance their communication and engagement strategies. Users have …
Starting at $1.95 one-time fee
View PricingOverview
What is Scribeless?
Scribeless is a platform that, according to the vendor, enables businesses to automate handwritten marketing at scale. It allows companies to send personalized handwritten notes, letters, and postcards to their customers and clients. The product is said to be suitable for businesses of all sizes, from...
Recent Reviews
Leaving a review helps other professionals like you evaluate Direct Mail Automation Software
Be the first one in your network to review Scribeless, and make your voice heard!
Get StartedPricing
Basic
$1.95
Cloud
one-time fee
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Scribeless?
Scribeless is a platform that, according to the vendor, enables businesses to automate handwritten marketing at scale. It allows companies to send personalized handwritten notes, letters, and postcards to their customers and clients. The product is said to be suitable for businesses of all sizes, from small startups to large enterprises, and is utilized by various professions and industries such as e-commerce businesses, marketing and advertising agencies, customer service and support teams, sales teams, and non-profit organizations.
Key Features
Handwritten Direct Mail Marketing: Scribeless, according to the vendor, enables businesses to automate handwritten direct mail marketing at scale. It allows companies to send personalized handwritten notes, letters, and postcards to their customers and clients.
AI-powered Realistic Handwriting: Scribeless, as claimed by the vendor, uses AI technology to learn and recreate real handwriting. The handwritten notes generated by Scribeless are said to be 100% realistic, giving the impression that they were personally written.
Flexible Sending Options: Scribeless, as stated by the vendor, makes it easy to send a single note or scale up to send thousands of notes. Users can supposedly send 1 or 100,000 notes without worrying about their own handwriting quality.
Wide Range of Materials and Sizes: Scribeless, according to the vendor, uses heavyweight laid card and envelope stock for their notes and letters. The materials are said to be beautifully textured, giving a luxurious feel to the handwritten mail. The platform is claimed to offer a wide range of sizes for cards and envelopes.
Drag and Drop Editor: Scribeless, as mentioned by the vendor, provides a drag and drop editor that allows users to design their cards easily. Merge fields can supposedly be used to personalize the message, making each note unique to the recipient.
E-commerce and CRM Integrations: Scribeless, according to the vendor, offers flexible integrations with various e-commerce and CRM platforms. Users can supposedly automate their handwritten mailers by connecting Scribeless with their e-commerce or CRM systems.
Holiday Card Sending: Scribeless, as stated by the vendor, offers a feature specifically for sending handwritten holiday cards. Users can send holiday cards to customers, clients, employees, and partners to show appreciation and strengthen relationships.
Automated Customer Experiences: Scribeless, according to the vendor, integrates with Shopify and other major e-commerce platforms to enable automated handwritten mail after a customer places an order. Handwritten mail is claimed to have a high open rate, helping businesses stand out from digital noise and increase customer loyalty.
Custom Design and Branding: Scribeless, as claimed by the vendor, allows users to customize their cards with their own design and brand elements. There is supposedly no extra fee for using a custom design, and users can fully personalize the holiday message to fit their brand.
Fast Turnaround Time: Scribeless aims, according to the vendor, to turn around 99.7% of orders the next working day. Users can supposedly rely on Scribeless to deliver their personalized mail in a timely manner.
Scribeless Features
- Supported: Campaign Management
- Supported: Design Management
- Supported: Event Triggered Actions
- Supported: Mailer Templates
- Supported: Delivery Tracking
- Supported: Mailing Services Integration
- Supported: Printing Services Integration
Scribeless Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
Comparisons
Compare with
Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Scribeless has proven to be an invaluable tool for businesses looking to enhance their communication and engagement strategies. Users have reported positive experiences with the software across a range of use cases. One of the key ways in which Scribeless has been utilized is in sending personalized holiday cards to employees, founders, and investors. By using Scribeless, businesses have been able to leave a positive impression and strengthen connections with recipients, fostering a sense of appreciation and maintaining strong relationships.
In addition, Scribeless has been effective in improving customer communication and building genuine relationships. With its ability to create handwritten messages that feel personal, users have found it easier to engage with customers on a deeper level. The software's efficiency has also been highlighted, as it enables businesses to send out multiple communications quickly and easily, resulting in time savings compared to manual methods.
Furthermore, during challenging times like COVID-19, Scribeless has played a crucial role in improving customer relationship and retention rates. By providing a digital solution for note-taking and sharing with others, the software eliminates the need for physical notebooks and pens. Users have found it convenient to take notes on the go with Scribeless, freeing up time and allowing them to focus on higher-level tasks.
The integration of personalized communication into order shipments has been well-received by clients, who appreciate the thoughtful notes. Moreover, Scribeless serves as a digital assets solution that facilitates the transfer of notes from one computer screen to another in just a few seconds.
While some users have had negative experiences with Scribeless, such as billing errors and lack of follow-up, others have found the platform to be effective and reliable. Nonetheless, businesses utilizing Scribeless for lead generation have seen a significant increase in top-of-funnel leads thanks to the appealing notes and easy-to-use platform.
Overall, Scribeless offers a positive user experience for businesses looking to enhance their engagement strategies. The software's ability to save time, increase response rates, and provide a smooth implementation of hand-made writing has garnered praise from users. Its strong ROI and the highly regarded customer service provided by the Scribeless team make it a valuable tool for boosting engagement levels. Many users would recommend Scribeless to other companies seeking to improve their communication and foster genuine relationships with their stakeholders.
Authentic Handwritten Cards: Users have consistently praised the authenticity of Scribeless's handwritten cards, with multiple reviewers noting that they look genuine. The variety of handwriting options available has also been appreciated by users, further enhancing the personal touch of the cards.
Flexible Customization Options: Reviewers have expressed their satisfaction with the flexibility offered by Scribeless in terms of card paper size and style. This feature has allowed users to tailor their cards according to their specific preferences and needs.
Excellent Customer Service: Users have repeatedly commended the customer service provided by Scribeless, highlighting its excellence in terms of response time and helpfulness. The attentive and knowledgeable support from the Scribeless team has made a positive impression on customers.
Difficult Contact Upload: Several users have encountered difficulties when trying to upload their list of contacts on the Scribeless website. The process has been described as frustrating and time-consuming for some reviewers, leading them to resort to sending their contact lists via email instead.
Shady Billing Practices: Some users have expressed concerns about shady billing practices associated with Scribeless. They have reported unauthorized charges appearing on their accounts without their consent or knowledge. This issue has left these customers feeling frustrated and distrustful of the software's billing system.
Clunky User Interface: A common complaint among users is the clunky user interface of Scribeless. Reviewers have mentioned that the interface is not smooth and intuitive when creating messages. This lack of user-friendliness has caused frustration and made it more difficult for users to navigate through the software effectively.