TrustRadius Insights
Segmentify has proven to be a valuable tool for improving personalized product recommendations on websites. Users have found that the …
Starting at $149 per month
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Basic
$149
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Segmentify?
Segmentify Features
- Supported: Email Marketing
- Supported: Kitting
- Supported: Multi-Channel Marketing
- Supported: Promotions Management
- Supported: Returns Management
- Supported: Reviews Management
- Supported: AB Testing
- Supported: Abandoned Cart Saver
- Supported: Account Based Marketing
- Supported: Alerts/Notifications
- Supported: Behavioral Targeting
- Supported: Campaign Segmentation
- Supported: Content Analytics
- Supported: Contextual Targeting
- Supported: Customer Profiles
- Supported: Experience Management
- Supported: Real Time Analytics
- Supported: Real Time Reporting
- Supported: Recommendations
- Supported: Website Personalization
Segmentify Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Segmentify has proven to be a valuable tool for improving personalized product recommendations on websites. Users have found that the searchandising widget provided by Segmentify effectively enhances the user experience by displaying products that customers are interested in, leading to improved conversion rates. With its AI capabilities, Segmentify's dynamic recommendations have been successful in increasing sales and reaching a wider audience. The software also helps optimize conversion rates and improves search functionality, resulting in decreased bounce rates and easier cross-selling. Customers have reported significant increases in conversion rates and average order value after implementing Segmentify's personalization product.
Segmentify offers various features that allow for personalized experiences throughout the customer journey. Users have utilized product recommendations, automated email and push notification scenarios, as well as user surveys to deliver tailored experiences at different stages of the customer journey. This level of personalization has proved effective in increasing conversion rates and average order value, while also improving customer retention through personalized remarketing efforts.
In addition to its personalization capabilities, Segmentify's Trendify feature has been commended for providing valuable insights into product performance and customer needs. This enables users to take faster action in resolving issues or meeting customer demands. The software's navigation and user-friendly interface have been appreciated for helping users find what they need more efficiently.
Customers have found value in the Bannerify product, which allows them to gauge user response to their choices and adjust their strategies accordingly. Moreover, users have reported increased effectiveness in cross-campaign and product sales thanks to Segmentify's recommendations, internal search, and push notifications.
Overall, users express satisfaction with Segmentify as it helps increase sales, improve customer understanding, and enhance the effectiveness of marketing efforts. Its ability to deliver relevant product recommendations through various channels such as push notifications, emails, and segmented emails has proven instrumental in improving on-site conversion rates. The software's speed of delivery and ease of configuration contribute to a positive user experience as well.
Effective Product Recommendations: Users have found the product recommendations provided by Segmentify to be highly successful and effective in boosting sales. Multiple reviewers have praised the algorithms for their accuracy and functionality, stating that they have seen positive results in their sales figures.
User-Friendly Interface: The user panel of Segmentify is described as intuitive and easy to navigate. Customers appreciate its user-friendly design, which makes it effortless to understand and utilize the platform. Numerous users have mentioned that they find it easy to configure and edit widgets on the dashboard, with helpful assistance from both the on-boarding team and customer support.
Responsive Customer Support: Reviewers consistently commend Segmentify's customer support team for their quick response times and solution-oriented approach. Users appreciate the excellent level of support provided, with prompt replies received within a day or even just a few hours. The professionalism of the support team is highly valued, as they are known to be responsive, helpful, accommodating, and always willing to meet users' needs.
Improvements Needed in Technology and Sophistication: Some users have expressed a desire for improvements in the technology and sophistication of Segmentify compared to other software options. They feel that the software could be more proactive in showcasing new products and features.
Enhancements Required for Email and SMS Marketing: There is feedback from users indicating the need for better email and SMS marketing products within Segmentify. Some users feel that these features could be enhanced to better meet their needs.
Functionality Issues with Scheduling and Bilingual Site Features: A few reviewers have mentioned that the scheduling and bilingual site features of Segmentify may need improvement. These users find these aspects lacking in functionality, which can impact their experience using the software.