TrustRadius Insights
Sentt has become the go-to solution for users who need a quick and efficient way to send hard copies of marketing messages. With just a …
Starting at $15 per month
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What is Sentt?
Sentt is a platform designed to simplify the process of sending physical letters and mail, eliminating the need to visit the post office. According to the vendor, it caters to businesses of various sizes and is utilized by professionals in industries such as marketing and advertising, sales and business...
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Basic
$15
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Sentt?
Sentt is a platform designed to simplify the process of sending physical letters and mail, eliminating the need to visit the post office. According to the vendor, it caters to businesses of various sizes and is utilized by professionals in industries such as marketing and advertising, sales and business development, customer service and support, human resources, and event planning and management.
Key Features
Drag, Drop, Send: Users can easily post letters and mail by selecting or dragging and dropping documents, PDFs, or images into Sentt. Addresses can be added using smart post code lookup or bulk imported via CSV. The vendor claims that users can choose the postage class and send the letter to their desired recipients.
Sentt vs. Email: According to the vendor, posted letters capture readers' imagination and hold their attention longer compared to emails. They are less likely to be missed in crowded inboxes or caught in spam filters. Physical letters provide a more engaging and memorable experience for the recipient, making them ideal for showcasing important business information or promoting new products or services.
Sentt to many: Users can effortlessly create campaigns to send to multiple contacts or groups of contacts. Dynamic templates with merge fields allow for automatic customization of each letter or card, including personalized information specific to each reader. The vendor states that users can engage recipients personally and provide relevant information through targeted campaigns.
Use beautiful designs +: Sentt includes a built-in designer that allows users to create attractive and engaging letters and cards. Smart merge tools enable the creation of dynamic templates with details specific to each reader. Integration with Canva provides creative freedom for designing letters. The vendor claims that users can easily design professional and visually appealing letters and cards in minutes.
Automate: Interactions with other software can trigger the automatic sending of post to customers, such as welcome letters to new customers, invoices from accounting packages, and product brochures from CRM systems. The vendor states that Sentt's automation seamlessly integrates with various software platforms, streamlining communication processes and saving time.
Sentt quality: According to the vendor, Sentt uses premium quality 120 gsm paper for letters, ensuring a professional look and feel. Greetings cards and postcards are printed on high-end 300/340 gsm satin-finish card. The focus is on providing a product that represents the user's brand with a premium look and feel. All items are printed and processed in the UK and delivered by Royal Mail.
Pricing: Users can get started with Sentt for free and send their first letters within seconds. Pay-as-you-go pricing is available with different rates for different postage classes. The vendor offers a Sentt PRO subscription plan for £15 per month, which includes discounted postage, integrations, and unlimited storage.
Sentt Features
- Supported: Campaign Management
- Supported: Data Import/Export
- Supported: Delivery Tracking
- Supported: Design Management
- Supported: Event Triggered Actions
- Supported: Mailer Templates
- Supported: Mailing List Scrubbing
- Supported: Mailing Services Integration
- Supported: Reporting/Analytics
- Supported: Response Alerts
Sentt Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Mac, Windows, Linux, Chromebook |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Sentt has become the go-to solution for users who need a quick and efficient way to send hard copies of marketing messages. With just a click of a button, users can finalize their marketing efforts and reach out to both existing and potential customers. Unlike traditional email marketing, Sentt offers a more personal touch, allowing users to create and send materials to clients within minutes of signing up. The integration of QR codes and the flexibility to add various content to mailings have made Sentt an ideal choice for direct and creative communication with recipients. Users have appreciated the ease of use of Sentt, describing it as a unique and cool service that creates exciting marketing opportunities. Furthermore, the budget-friendly nature of Sentt has allowed users to allocate more time and resources to other areas of their business. Personalized postcards sent through Sentt have proven to be highly effective, resulting in a higher response rate compared to online digital marketing efforts. Customers have noticed the personalized touch of the post they receive, leading to positive feedback and compliments on the service. The support provided by Sentt has been prompt and helpful, with users receiving quick replies to their inquiries through the live chat feature. Overall, users have expressed high satisfaction with Sentt as a product due to its ease of use, cost-effectiveness, and ability to generate personalized and impactful marketing materials.
User-Friendly Design: Users have consistently praised Sentt for its user-friendly design. Many reviewers have found the software easy to navigate and utilize, allowing them to produce postcards and marketing materials with ease. The intuitive interface has been highly appreciated, making it a breeze for users to customize letters and postcards with any design they desire.
Convenient Targeting of Recipients: Reviewers have commended Sentt for its convenient recipient targeting feature. Several users have mentioned how simple it is to sort recipients based on categories or areas, enabling them to easily target specific groups. This functionality has proven valuable in streamlining their marketing efforts and ensuring that communications reach the intended audience effectively.
Time-Saving and Cost-Effective Solution: A significant number of users have highlighted how Sentt has saved them time and money. By automating mail marketing processes, Sentt eliminates the need for manual labor and reduces printing costs. Users appreciate being able to focus on more important aspects of their business while still maintaining a personal touch in their communications with clients. Additionally, the reasonable pricing structure of Sentt has allowed businesses to start with smaller test runs before scaling up confidently.
Address Recognition Issues: Some users have experienced difficulties with address recognition in Sentt, even when manually entered. This has prevented them from sending postcards to all their customers.
Limited Customization Options: Reviewers have expressed a desire for more customizable options in Sentt, such as the ability to choose paper weight and color. They feel that having more control over these aspects would enhance their overall experience with the software.
Lack of Variety in Design Templates: Several users have mentioned that they would like to see a greater variety of design templates in Sentt. While the existing options provided by Sentt are appreciated, reviewers believe that having more varied and bespoke designs would allow for greater creativity and customization.