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Seradex ERP has proven to be a valuable tool for automating key processes in pricing, shop floor tracking, scheduling, and shipping. Users …
Starting at $35,000 one-time fee
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What is Seradex ERP?
Seradex ERP is a software solution aimed at small and medium-sized manufacturers in industries such as cabinet making, furniture manufacturing, millwork, door manufacturing, and window manufacturing. According to the vendor, this ERP system offers a range of features to streamline operations and enhance...
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Basic
$35,000
Cloud
one-time fee
Entry-level set up fee?
- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
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- Tech Details
What is Seradex ERP?
Seradex ERP is a software solution aimed at small and medium-sized manufacturers in industries such as cabinet making, furniture manufacturing, millwork, door manufacturing, and window manufacturing. According to the vendor, this ERP system offers a range of features to streamline operations and enhance productivity. From web order entry to financial management, CRM, CAD integration, shop floor data collection, scheduling, and product configuration, Seradex ERP provides tools tailored to meet the unique needs of manufacturers in these industries.
Key Features
Web Order Entry: According to the vendor, customers can easily configure, price, and quote products online with options for sizes, colors, styles, and materials. The system is designed to generate quick and accurate quotes and orders based on exact specifications, and allows for easy duplication of repeat orders.
Financials: The vendor claims that Seradex ERP provides real-time access to financial data, automates billing, receivables, and collections, and digitizes bank reconciliations and supplier payments. The system also offers forecasting and budgeting capabilities.
CRM: The CRM solution offered by Seradex ERP is customizable and allows for effective management of customer relationships. According to the vendor, users can track leads and opportunities, as well as monitor customer interactions and communications. The system also provides automation for the sales process.
CAD Integration: Seradex ERP seamlessly integrates with leading CAD systems like Microvellum, Solidworks, and Cabinetvision, allowing for quick and accurate transfer of CAD data. The vendor claims that this integration helps eliminate errors and delays in data entry and provides better project control and scheduling efficiency.
Shop Floor Data Collection: The vendor states that Seradex ERP enables effective management of scheduling, inventory, production, and workforce on the shop floor. Users can monitor work orders, log time, check materials, and improve shipping and receiving processes through barcode scanning.
ERP Anywhere: Seradex ERP offers a cloud-based app that allows for streamlined operations and enhanced productivity. According to the vendor, users can manage shop floor and inventory from desktops, laptops, or mobile devices, providing accessibility from anywhere.
Scheduling: The vendor claims that Seradex ERP facilitates planning, scheduling, and execution of production activities. The system allows for accurate setup of master data for bills of materials, work centers, and routings. Advanced scheduling algorithms optimize the sequencing of orders, and visual scheduling tools like Gantt charts and capacity charts aid in production management.
Product Configurator: According to the vendor, Seradex ERP streamlines the sales process and automates the creation of custom bills of material. Users can generate detailed manufacturing processes and drawings, calculate the selling price based on customer-specific configurations, and manage options and variations seamlessly.
Seradex ERP Features
- Supported: CRM
- Supported: Enterprise Asset Management
- Supported: Financial Management
- Supported: Forecasting
- Supported: Inventory Management
- Supported: Order Management
- Supported: Project Management
- Supported: Purchase Order Management
- Supported: Reporting/Analytics
- Supported: Supply Chain Management
- Supported: Bills of Material
- Supported: Budgeting/Forecasting
- Supported: Time Tracking
- Supported: Document Management
- Supported: Production Scheduling
- Supported: Quality Management
- Supported: Quotes/Estimates
- Supported: Safety Management
- Supported: Supplier Management
- Supported: Traceability
- Supported: 2D Drawing
- Supported: 3D Digital Asset Management
- Supported: 3D Imaging
- Supported: Pricing and Cost Calculations
- Supported: Rule-based Configuration
- Supported: eCommerce Management
Seradex ERP Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Seradex ERP has proven to be a valuable tool for automating key processes in pricing, shop floor tracking, scheduling, and shipping. Users have appreciated the software's customizability, allowing them to tailor it to their specific needs on the shop floor. The ability for IT departments to further customize the software has also been a standout feature for many. The support and services provided by Seradex have generally been well-received by users.
However, some users have encountered challenges with premature releases of updates, causing issues in different aspects of the program. In addition, there have been instances of poor communication between the sales team, help desk, and developers. This lack of coordination has led to frustrations for some users. Another area where improvement is needed is the absence of a dashboard within the software, which some users find inconvenient.
While customization is a strength, users have reported that a significant portion of the built-in reports are not useful to them, with only around 10% being relevant. This has resulted in users spending considerable time trying to develop production reports per department without receiving reports based on their specific needs.
Furthermore, there have been complaints about bad customer service and a lack of responsibility taken for mistakes by Seradex. These negative experiences have led at least one user to not recommend this software company to others.
Efficient Production and Manufacturing: Users have found Seradex to be a fantastic system for production and manufacturing facilities, allowing them to engineer and produce wood components correctly and efficiently. This feature has been praised by multiple reviewers.
Streamlined Order Entry Process: The Order Entry Team loves the ease and speed at which they can process thousands of parts daily through the straightforward configuration of Seradex. This functionality has been highly appreciated by a number of users.
Improved Sales Efforts: Seradex's ability to store and sort customer data has greatly benefited the Sales Team in their efforts to grow accounts. Additionally, the abundance of reports generated by Seradex enables the Sales Team to make better-informed decisions. Several reviewers have mentioned these advantages in improving their sales processes.
Difficult Setup Process: Several users have found the process of setting up Seradex ERP to be challenging. They have expressed frustration with the lack of available resellers apart from Seradex, making it difficult to obtain additional assistance and support during the setup phase.
Poor Functionality and Bugs: Numerous users have reported issues with the functionality of Seradex ERP, describing it as poorly designed and full of bugs. They have mentioned encountering new bugs on a regular basis, expressing disappointment with the lack of thorough testing for most updates.
Inadequate Schedule System: Some users have criticized the schedule system of Seradex ERP, describing it as poor. They have encountered difficulties in managing schedules effectively, leading to inefficiencies in their business operations.