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Serfy

Serfy

Overview

What is Serfy?

Serfy is a field service management software that aims to streamline and optimize task management for small to large-sized companies. According to the vendor, Serfy offers a solution for effectively managing field operations and improving productivity.

Key Features

Task Management: According...

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Pricing

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Basic

$199

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Serfy?

Serfy is a field service management software that aims to streamline and optimize task management for small to large-sized companies. According to the vendor, Serfy offers a solution for effectively managing field operations and improving productivity.

Key Features

Task Management: According to the vendor, Serfy allows users to create, manage, and track issues and tasks in one window. Tasks can be assigned to field agents, and workload can be tracked in real time. The software also offers the ability to sync task status notifications and data entry progress in real time.

Real Time Tracking: Serfy provides real time updates on task progress and status, allowing users to track the whereabouts and activities of field teams. Users can also receive real time updates from field agents and clients.

Client Management: Serfy enables users to invite clients to report issues and provide feedback via the app. The software automates task assignments based on client reports and allows users to communicate with clients about timelines, schedules, and work status.

Objects Management: According to the vendor, Serfy allows users to manage users, templates, and information related to specific objects. The software provides the ability to track and manage assets, equipment, and vehicles. Users can also digitize receipts, reports, and paperwork for easy access and organization.

Data Entry Template Tool: Serfy offers a feature that enables users to create and manage data entry templates for collecting client and field staff information. The software allows users to digitize paper acts and collect valuable data in an instant, streamlining data entry and eliminating manual processes.

Serfy Features

  • Supported: Contact Database
  • Supported: Dispatch Management
  • Supported: Electronic Signature
  • Supported: Mobile Access
  • Supported: Online Time Clock
  • Supported: Quotes/Estimates
  • Supported: Routing
  • Supported: Scheduling
  • Supported: Service History
  • Supported: Work Order Management
  • Supported: Alerts/Escalation
  • Supported: Assignment Management
  • Supported: Issue Auditing
  • Supported: Issue Scheduling
  • Supported: Recurring Issues
  • Supported: Task Management

Serfy Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Android, iPhone
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Comparisons

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Reviews

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