ServerAssist

ServerAssist, developed by Hazelnut Software Ltd, is an enterprise-class solution designed to monitor the entire network infrastructure, including servers, applications, devices, and network configurations. According to the vendor, ServerAssist ensures the smooth operation and performance of networks. It is suitable for organizations of all sizes, from small businesses with a single server to large enterprises with 500+ servers. ServerAssist caters to the needs of IT administrators, network engineers, system administrators, IT managers, managed service providers (MSPs), and data centers across various industries.

Key Features

Regular Monitoring: According to the vendor, ServerAssist proactively identifies potential problems before they result in unexpected downtime, helping catch many issues before they become serious.

Complete Coverage: ServerAssist provides full monitoring of Windows and Linux servers, applications, devices, and network infrastructure, including both on-premise and cloud-based systems. The vendor says it offers automated scanning, deployment, and configuration for dynamic networks.

Single Interface: ServerAssist offers a centralized console for managing the health, performance, and availability of all systems. According to the vendor, it enables quick and effective handling of critical situations, identifying, diagnosing, and solving server problems before they escalate.

Complete Network Coverage: ServerAssist monitors Windows servers, Linux machines, applications, and network devices across local networks, DMZs, WANs, and cloud environments. The vendor claims that automated network discovery finds and configures all devices.

Detailed Monitoring: ServerAssist provides deep monitoring of the entire infrastructure, covering all aspects of system operations. According to the vendor, it analyzes system configuration and alerts if any system is not properly configured, helping maintain optimal system performance and reliability.

Immediate Notifications and Alerting: ServerAssist sends immediate notifications via email when failures occur, thresholds are exceeded, or performance degrades. According to the vendor, it integrates with third-party services for alerting and offers centralized logging for detailed diagnosis and troubleshooting.

Comprehensive Reporting: ServerAssist offers an "at a glance" view of the entire network, allowing drill-down to identify the root cause of problems. According to the vendor, it provides detailed system-level information and up-to-the-minute performance charts.

Flexible Licensing: ServerAssist offers flexible licensing options, including corporate-wide, per server, or subscription pricing, allowing organizations to choose the licensing model that best suits their needs. The vendor states that this provides organizations with the flexibility to adapt to their specific requirements.

Secure & Reliable: According to the vendor, ServerAssist ensures the security and reliability of data through on-the-wire encryption, eliminating single points of failure in the monitoring system. It is designed to safeguard sensitive information and maintain data integrity.

Automatic Configuration: ServerAssist allows the design of a desired configuration and applies it to all suitable systems, streamlining the deployment and configuration process. According to the vendor, it ensures consistency and reduces manual effort.