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Service Attendant

Service Attendant

Overview

What is Service Attendant?

Service Attendant is a service management software designed to streamline repair tracking processes in various industries. This software solution is aimed at small to medium-sized businesses in professions such as appliance repair, electronic repair, industrial repair, medical equipment repair, and...

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Pricing

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Basic

$599

Cloud
one-time fee

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Service Attendant?

Service Attendant is a service management software designed to streamline repair tracking processes in various industries. This software solution is aimed at small to medium-sized businesses in professions such as appliance repair, electronic repair, industrial repair, medical equipment repair, and office equipment repair. According to the vendor, Service Attendant offers comprehensive service management software solutions for businesses that provide repair services, including non-warranty, manufacturer's warranty, and extended warranty repairs. It also supports call centers and OEM repair agents.

The software is constantly updated with input from service professionals to ensure it minimizes wasted time, maximizes output, and keeps the shop organized. According to the vendor, Service Attendant provides efficient repair shop software designed for the electronic and appliance service industry.

For businesses with mobile technical forces, Service Attendant offers field service management software that works everywhere, even with limited internet service. It includes features such as work order updating, payment functions, route mapping, invoice and receipt printing, custom forms, image capture, signature capture, PDF documents, and email capabilities.

Service Attendant's work order software is designed to be user-friendly and easy to learn. According to the vendor, it can be installed quickly and requires minimal training, allowing businesses to focus more time on equipment repairs and less on administrative tasks.

The software is described as fast and reliable, ensuring detailed data capture and generating powerful reports. The vendor claims it has a proven track history and helps service businesses stay on top of problem areas and maintain efficient operations.

Service Attendant is a non-cloud-based software that offers optional modules, providing businesses with flexibility to create a repair shop software system that fits their budget and needs. According to the vendor, it offers purchase and rent-to-own options, eliminating the need for endless monthly payments.

Service Attendant Features

  • Supported: Billing & Invoicing
  • Supported: Contact Database
  • Supported: Dispatch Management
  • Supported: Electronic Signature
  • Supported: Inventory Management
  • Supported: Mobile Access
  • Supported: Online Time Clock
  • Supported: Payment Collection in the Field
  • Supported: Quotes/Estimates
  • Supported: Scheduling
  • Supported: Service History
  • Supported: Work Order Management

Service Attendant Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Windows
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