Shelf-OS

Shelf-OS, also referred to as Shelf Hawk, is an operating system specifically designed to enhance retail operations by capturing real-time inventory data on store shelves. According to the vendor, this software solution caters to retail operators of various sizes, including supermarkets, CPG brands, distributors, and retail service providers. The goal of Shelf-OS is to improve operating margins and enhance customer satisfaction by offering a diverse range of features and functionalities.

Key Features

Real-time Stock Audit: Full, Low, OOS: According to the vendor, Shelf-OS provides real-time stock audit capabilities that enable retail operators to monitor product availability on the shelves. This feature captures data on full stock, low stock, and out-of-stock (OOS) situations.

Planogram Compliance: Shelf-OS assists retail operators in ensuring planogram compliance by providing visibility into product placement on the shelves. The vendor claims that it allows operators to monitor if products are displayed according to the planned layout.

Product Pricing Verification: According to the vendor, Shelf-OS allows retail operators to verify the accuracy of product pricing on the shelves. The objective is to minimize pricing errors and enhance customer satisfaction by ensuring the correct prices are displayed.

Monitor Merchandising Services: Shelf-OS provides insights into the performance of merchandising services, as stated by the vendor. Retail operators can make data-driven decisions to improve efficiency based on the information provided.

POP Marketing Audit: The vendor states that Shelf-OS enables retail operators to conduct audits of point-of-purchase (POP) marketing. This feature helps assess the effectiveness of POP displays and promotions, enabling operators to optimize their marketing strategies.

Automated task alerts: reface, replenish: Shelf-OS sends automated task alerts to designated individuals or teams for specific actions, such as refacing products or replenishing stock. According to the vendor, this feature streamlines communication and ensures timely task execution.

Role-based communication: associates, managers, service providers: Shelf-OS facilitates role-based communication, allowing different individuals and teams to collaborate based on their roles and responsibilities. The vendor claims that this improves coordination and ensures efficient workflow management.

Messages through SMS & WhatsApp: According to the vendor, Shelf-OS supports communication through SMS and WhatsApp, enabling real-time messaging between stakeholders. This feature aims to enhance operational efficiency through quick and effective communication.

Prioritized Alerts Task List: Shelf-OS provides a prioritized alerts task list, according to the vendor. This feature helps operators focus on critical tasks that require immediate attention, streamlining task management and improving productivity.

Shelf Market Share: According to the vendor, Shelf-OS provides insights into the market share of products on the shelves. This information allows retail operators to understand their position in the market and make informed decisions to optimize product placement strategies.