Shout About Us

Shout About Us is a reputation management and review response service offered by the vendor. It aims to assist businesses of various sizes in enhancing their online presence. This software solution is suitable for digital agencies, businesses in the automotive industry, home services providers, restaurants, and retail establishments. According to the vendor, Shout About Us enables companies to automate the collection of reviews from customers through email, SMS, and in-store campaigns. This process helps generate positive reviews, which can contribute to building trust with customers and improving SEO ranking.

Another feature highlighted by the vendor is the ability to receive personalized review responses from a dedicated review responder within hours. This feature allows businesses to stand out from competitors by delivering customized and timely replies to customer reviews. By addressing customer feedback and resolving issues, companies can build customer trust and loyalty.

Shout About Us provides a centralized dashboard for managing all reviews, ratings, and customer feedback. This feature allows businesses to gain insights into what is working well and what areas need improvement based on customer feedback. The platform also enables monitoring of reviews from more than 75 review sites across all business locations.

According to the vendor, Shout About Us offers a review removal feature that helps businesses quickly identify and remove false, misleading, and damaging reviews. This functionality allows companies to maintain a high star rating by removing 1 and 2-star reviews that could potentially impact their reputation. The vendor states that the Shout About Us team handles the process of flagging and removing illegitimate reviews.

Additionally, Shout About Us offers a partner program, providing access to preferred pricing, sales playbooks, and marketing resources. The vendor offers reseller, integration, and referral partnership options to cater to specific needs. The program also includes custom training, support, and scalability to help partners grow their list of clients.