ShowroomHQ

ShowroomHQ is a Customer Relationship Management (CRM) software designed for independent sales reps and multi-line sales agencies in the wholesale industry. According to the vendor, this solution is tailored to meet the needs of small to medium-sized wholesale businesses and is utilized by professionals in various industries, including fashion and apparel, shoes and accessories, and home and gift sectors.

Key Features

Master Customer List: According to the vendor, ShowroomHQ provides a centralized master customer list where sales reps can manage all customer data in one place. They can easily track which markets each customer attends and categorize them into groups. Additionally, notes and sales history for each customer can be easily accessed.

Calls, Tasks & Calendars: ShowroomHQ allows users to efficiently track customer interactions and appointments. According to the vendor, sales reps can categorize each customer's call status and leave detailed notes for each interaction. Users can also assign customer account-specific tasks and sync appointments with their mobile devices.

Brands & Products: ShowroomHQ enables users to add and manage brands or divisions of items they sell. Merchandise can be categorized into groups, and customized linesheets can be generated for customers. The vendor states that brand collateral such as lookbooks and order guides can be attached for easy team access.

Purchase Orders: ShowroomHQ simplifies the process of writing purchase orders for individual line items. According to the vendor, users can include detailed descriptions and imagery in the orders, which can be conveniently emailed directly to the customer. Summary orders can also be entered for agencies that do not track line items.

Online Ordering: ShowroomHQ provides a multi-brand showroom where customers can browse collections 24/7. Customers can add items to their Favorites list and access detailed order history. According to the vendor, the activity stream feature allows users to see which buyers logged in, what they looked at, and more.

Email Marketing: ShowroomHQ offers targeted email marketing features based on specific criteria. The vendor states that bounce and unsubscribe handling is automatically managed by the software. Customer names and emails can be easily imported from Excel files.

Reports & Analytics: ShowroomHQ generates comprehensive reports that provide valuable insights into customer information, brand/division performance, and sales comparisons. Performance reports include average booked sales and average ship percentage. According to the vendor, data reports can be exported to spreadsheet format for use in other systems.