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Simply CRM

Simply CRM

Overview

What is Simply CRM?

Simply CRM is a versatile customer relationship management (CRM) platform designed to assist businesses of all sizes in optimizing their operations, increasing revenue, and acquiring more customers. According to the vendor, this comprehensive solution caters to various professions and industries, including...

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Recent Reviews

TrustRadius Insights

Simply CRM offers a range of valuable use cases that have been praised by users. One key use case is campaign management, where users can …
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Pricing

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Basic

$21

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is Simply CRM?

Simply CRM is a versatile customer relationship management (CRM) platform designed to assist businesses of all sizes in optimizing their operations, increasing revenue, and acquiring more customers. According to the vendor, this comprehensive solution caters to various professions and industries, including sales teams, project managers, customer support teams, small business owners, freelancers, and consultants.

Key Features

Contacts: According to the vendor, Simply CRM allows users to manage and organize contacts in a centralized database, capture and store contact information, categorize contacts based on custom criteria, and easily search and retrieve contact information when needed.

Sales: The vendor states that users can create leads, customers, and opportunities, track the progress of sales deals and manage the sales pipeline, generate quotes, proposals, and sales orders, and monitor sales performance and track key metrics.

Calendar: Simply CRM integrates with popular email and calendar platforms, allowing users to sync events and appointments, schedule and manage tasks, meetings, and follow-ups, and gain a comprehensive view of upcoming events and activities.

Project Management: Users can manage projects with tasks, milestones, and visual overviews, assign tasks to team members and track their progress, set deadlines and receive notifications, and monitor project timelines for timely completion, as per the vendor.

Automation: According to the vendor, Simply CRM offers the ability to automate routine tasks and workflows, design and execute sales processes, set up automatic reactions to customer activities, and integrate with third-party applications for streamlined data flow and tracking.

Support: Simply CRM is designed to efficiently handle customer support tickets, track and manage customer inquiries and requests, assign support tickets to team members, and provide timely and personalized support to customers, as per the vendor.

Invoicing: The vendor states that users can create vendors, products, sales orders, and invoices, generate professional-looking invoices with customizable templates, track payment status, and integrate with existing ERP systems for seamless financial management.

Analytics and Reporting: Simply CRM allows users to generate real-time data reports and analytics, analyze sales data and revenue trends, create custom reports and forecasts, and gain insights into key metrics for business improvement, according to the vendor.

Mobile App Integration: Users can access Simply CRM from mobile devices, stay connected with leads, customers, and team members, manage deals, contacts, tasks, and activities on the go, and receive real-time notifications about customer activities, as per the vendor.

Integration: According to the vendor, Simply CRM can be integrated with existing systems and tools, allowing users to connect with popular business apps to automate work and optimize productivity, customize extensions and integrations, and continuously expand integration options to meet specific business requirements.

Simply CRM Features

  • Supported: Calendar/Reminder System
  • Supported: Contact Management
  • Supported: Document Storage
  • Supported: Email Marketing
  • Supported: Interaction Tracking
  • Supported: Internal Chat Integration
  • Supported: Lead Generation
  • Supported: Lead Management
  • Supported: Marketing Automation
  • Supported: Mobile Access
  • Supported: Quotes/Estimates
  • Supported: Sales Pipeline Management
  • Supported: Segmentation
  • Supported: Social Media Integration
  • Supported: Task Management
  • Supported: Territory Management
  • Supported: Workflow Management

Simply CRM Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based, Mac, Windows, Android, iPhone, iPad
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Comparisons

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Reviews

Community Insights

TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!

Simply CRM offers a range of valuable use cases that have been praised by users. One key use case is campaign management, where users can store and organize client data from different projects, allowing for efficient management of campaigns and targeted outreach. This feature has been particularly beneficial in improving business efficiency and responding to the buyer journey, leading to higher trust building and improved order conversion.

Another important use case is lead management. Users have found Simply CRM to be effective in storing and managing data related to leads, allowing for organized and centralized data in a private database with established security measures. With Simply CRM, teams can easily track and manage leads, ensuring timely follow-ups and maximizing opportunities.

Furthermore, Simply CRM serves as a comprehensive solution for contact management and syncing needs. It provides visibility of potential clients and allows for defining workflows to automate dealings with clients. Users have also praised the software's interface for its ability to inform users without prior knowledge about the service, its uses, and the benefits it can provide.

Additionally, Simply CRM is highly regarded for its versatility in project management. Users appreciate its ability to store and manage data from various projects, campaigns, and work carried out, enabling efficient collaboration among team members. The software streamlines day-to-day business operations, resolves problems related to collaboration and meeting management, contact management, and team coordination.

Overall, Simply CRM is designed specifically for small businesses in the B2B sector, providing a user-friendly interface with a balance of ease-of-use and powerful functionality. Its key use cases include campaign management, lead management, contact management and syncing needs, as well as project management. By addressing these critical areas, Simply CRM simplifies day-to-day business needs and provides solutions to existing business problems while improving productivity in an efficient manner.

Intuitive and User-Friendly Interface: Many users have praised Simply CRM for its highly intuitive and well-designed interface. They appreciate how the software is laid out, allowing for efficient navigation and task management. The user-friendly interface makes it easy to quickly find and perform various tasks without requiring extensive training or technical knowledge.

Fast and Secure Connection: Several reviewers have highlighted Simply CRM's fast and secure connection as a major advantage. The software ensures smooth data transmission while also protecting sensitive information, creating a secure working environment. Users value the reliable performance of the system, which allows them to work efficiently without worrying about data loss or breaches.

Centralized Data Storage: Simply CRM's ability to collect and store information centrally has been widely appreciated by users. With all data in one place, there is minimal risk of data loss, and accessing and retrieving information becomes much easier. This centralized approach streamlines operations and provides peace of mind knowing that important data is easily accessible and well-protected in a secure database.

Complex Integration Process: Some users have found the integration process of Simply CRM to be complex. While they acknowledge that the software becomes easy to use once it is set up, the initial setup has proven challenging for them.

Limitations in Features and Automation: Users have expressed that Simply CRM has limitations when it comes to features and automation of processes. They feel that these limitations need to be more consistent and comprehensive in order to meet their needs effectively.

Unfriendly User Interface and Experience: The user interface and experience of Simply CRM are not considered friendly or intuitive by some users. They find the design boring and feel that the dashboard looks unstructured, which can make navigation and usage less enjoyable for them.

Users have made several recommendations for the software. Firstly, they appreciate the security features offered by the software, which ensures the protection of user data. This has been particularly valuable in maintaining trust and credibility with customers. Secondly, users have found that the software helps in improving relationships with users. This is attributed to its user-friendly interface and efficient communication tools, enabling effective interactions and engagement with customers. Lastly, users have praised the reliability of the technical support provided by the software. They express confidence in receiving timely assistance and prompt resolutions to any issues or queries they may encounter. Overall, users recommend the software for its strong focus on security, ability to enhance user relationships, and dependable technical support.

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