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SIMPSY Voice

SIMPSY Voice

Overview

What is SIMPSY Voice?

SIMPSY Voice is a system provided by SIMPSY LLP to support business call centers with affordable call rates and low subscription fees. The system aims to assist businesses in offshoring or outsourcing customer support. It caters to start-ups, small-medium enterprises, and large enterprises in various...

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Pricing

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Basic

$6.90

Cloud
per month

Entry-level set up fee?

  • No setup fee

Offerings

  • Free Trial
  • Free/Freemium Version
  • Premium Consulting/Integration Services
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Product Details

What is SIMPSY Voice?

SIMPSY Voice is a system provided by SIMPSY LLP to support business call centers with affordable call rates and low subscription fees. The system aims to assist businesses in offshoring or outsourcing customer support. It caters to start-ups, small-medium enterprises, and large enterprises in various professions and industries such as customer service, support centers, outsourcing companies, call centers, and e-commerce businesses.

Key Features

Affordable Call Rates: SIMPSY Voice offers cost-effective call rates to support businesses in offshoring or outsourcing customer support, providing a budget-friendly solution for managing call centers.

Low Subscription Fee: With a low subscription fee, businesses of all sizes can easily set up and manage virtual call centers using SIMPSY Voice, ensuring accessibility and affordability.

Set Up Customer Service or Support Call Center: SIMPSY Voice provides a user-friendly system that allows businesses to effortlessly establish and manage their customer service or support call centers, enabling efficient tracking of virtual agents and customers.

Virtual Presence for International Marketing: Businesses can expand their reach and attract international customers by establishing a virtual presence in different countries using SIMPSY Voice, facilitating international marketing efforts.

Multiple Packages for Different Business Sizes: SIMPSY Voice offers tailored packages for start-ups, small-medium enterprises, and large enterprises, each with varying numbers of agents, storage capacity, and integrated CRM options to suit different business sizes.

Flexible Pricing Options: Businesses can customize their SIMPSY Voice experience by adding additional agents, storage capacity, and integrated CRM functionalities based on their specific needs, with tiered pricing options for flexibility.

Integrated CRM: SIMPSY Voice provides an integrated CRM system that allows businesses to efficiently manage and track customer interactions and data within the SIMPSY Voice platform.

Easy Account Management: Businesses can easily manage their SIMPSY Voice account online, making changes, canceling, or resuming their subscription at any time for seamless account management.

Money Back Guarantee: New subscribers to SIMPSY Voice can take advantage of a 3-day money back guarantee, allowing them to cancel and receive a refund if they are not satisfied with the service (terms and conditions apply).

International Call Service: SIMPSY Voice enables businesses to make cheap international calls, leveraging affordable call rates to connect with international clients at competitive prices.

SIMPSY Voice Features

  • Supported: Automatic Call Distribution
  • Supported: Call Logging
  • Supported: Call Monitoring
  • Supported: Call Recording
  • Supported: Computer Telephony Integration
  • Supported: Inbound Call Center
  • Supported: IVR/Voice Recognition
  • Supported: Outbound Call Center

SIMPSY Voice Technical Details

Deployment TypesSoftware as a Service (SaaS), Cloud, or Web-Based
Operating SystemsWeb-Based
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