SiteGiant

SiteGiant is a 6-in-1 omnichannel eCommerce platform developed by SiteGiant Sdn. Bhd. According to the vendor, the product is designed to assist businesses in increasing sales, streamlining eCommerce operations, managing multiple marketplaces, and integrating offline and online sales. It is intended for Malaysian merchants of all sizes, including small businesses and large enterprises in various professions and industries such as retailers, eCommerce businesses, wholesalers, manufacturers, and distributors.

Key Features

Webstore builder: The product offers a webstore builder that provides users with the necessary tools to set up their own webstore. According to the vendor, users can choose from a selection of over 70 designer themes to create a customized look and feel for their webstore. The platform also integrates with payment gateways and logistics providers to ensure seamless payment and shipping integration. Additionally, the webstore platform is said to be SEO-friendly, allowing users to optimize their webstore for search engine visibility.

Multichannel Selling: With SiteGiant, users can easily manage and synchronize products across multiple sales channels, including marketplaces, webstores, and social media platforms. The vendor claims that the platform helps prevent overselling by providing unified inventory management across all integrated channels. Users can track and analyze sales performance across all channels to plan effective business strategies. The platform also enables users to update product pricing across all channels through a centralized platform.

Order Management: SiteGiant offers a centralized dashboard for users to manage all orders from different sales channels. The platform provides features such as order filtering, sorting, and bulk printing of shipping labels to streamline the order fulfillment process. According to the vendor, customer chats from different marketplaces can be consolidated for convenient customer communication. The Order Fulfillment Assistant feature is also available to enhance order accuracy and efficiency.

Inventory Management: The platform allows users to track and synchronize inventory in real-time across all sales channels to prevent overselling and stockouts. Users can efficiently manage and update product listings across multiple channels from a centralized platform. According to the vendor, users can easily edit product details, pricing, and stock levels. The platform also enables users to consolidate and manage product stock count for their webstore and other integrated sales channels.

Marketing Tools: SiteGiant provides users with various marketing tools to drive more traffic and increase customer engagement. These tools include vouchers, discount prices, add-on deals, and bundle deals. The platform also allows users to implement customer group pricing for targeted marketing campaigns. According to the vendor, users can utilize email marketing and wishlist features to nurture customer relationships and encourage repeat purchases. The platform also enables users to generate product reviews to build trust and credibility with customers.

Payment & Logistics Integration: SiteGiant integrates with various payment gateway providers to support multiple payment methods. The platform also seamlessly connects with shipping logistics providers for efficient order fulfillment and tracking. Users can generate customizable shipping labels for easy identification and sorting of orders. According to the vendor, the checkout process is convenient and supports multi-currency payments.

Analytics & Reporting: SiteGiant provides comprehensive analytics and reporting tools to track and analyze sales performance, order trends, and customer behavior. Users can generate reports and gain insights to make data-driven business decisions. The platform allows users to monitor inventory levels and sales performance in real-time for effective inventory management. Detailed sales reports are also available to evaluate the success of marketing campaigns and promotions.