smpl

smpl by Simple Phone Company is a communication solution designed to cater to businesses of all sizes. According to the vendor, smpl offers a range of communication solutions including advanced business phone features, network and security support, affordable wireless data plans, unlimited SMS and MMS messaging with marketing features, and video/audio/screen sharing capabilities for meetings.

With smpl, businesses can benefit from simple activations and one-stop concierge support. According to the vendor, businesses can quickly get a quote for their desired services and enjoy easy setups with phones shipped to their door or accessed through the Hub platform. Additionally, a dedicated team is available to assist with onboarding, training, setup, and number porting.

According to the vendor, smpl provides flexible pricing options to suit the needs of small businesses as well as advanced plans for those requiring more features. Businesses can add smpl Voice line to smartphones and tablets for easy communication, and all phones and features are managed in the cloud-based Voice and SDN Platform. With an average uptime of 99%, the vendor claims that smpl offers reliable phone service.

According to the vendor, smpl's managed services include a cloud-based Dashboard that allows businesses to manage all features and devices in one portal. Instantly update, configure, reboot, and control phones with included provisioning. Businesses can send and receive faxes as a company or add personal FaxBox for any user. According to the vendor, time rules make it easy to route callers based on day, time, and holidays, and businesses can receive instant audio files of transcribed voicemail messages in email. The SmartPBX App allows businesses to manage business phones, features, and settings in one window. Businesses can customize call flow to users' phones, devices, and off-network numbers with the Find me, Follow me feature. They can also add automated menus for callers to choose options with Menus and IVR and create custom group ringing, music on hold, and voicemail with Groups and Queues. The User Portal App allows users to manage their voicemail, call logs, and Find-me-Follow-me settings. Businesses can add various devices for use with the platform, including IP phones, apps, landlines, and fax. Additionally, the vendor claims that smpl enables businesses to host secure conferences with PINs and other helpful features.

smpl offers essential call center features including queues to place callers into customizable rules, customized hold messages and music, assigning teams of agents to each queue, and prioritizing and escalating callers based on specific needs.

According to the vendor, smpl's Fresh Wireless solution provides nationwide coverage with access to T-Mobile and AT&T towers, unlimited voice and SMS features, support for smartphones, tablets, IoT devices, and wireless modems. The vendor claims that it is compatible with restaurants, retail stores, POS systems, and credit card transactions. Additionally, affordable back-up ISP plans are available, and SIMs connect to private data centers for added security.

According to the vendor, smpl offers a convenient messaging solution with all messages stored in one place with history and instant syncing. Businesses can send and receive text messages with the option to attach images, and connect inbound messages using webhooks for easy integration.

With smpl's meeting features, businesses can enjoy 100% secure and privately hosted video meetings. According to the vendor, businesses can share custom meeting room links for easy access, create unlimited custom meeting rooms, and conduct meetings without the need for any downloads. The vendor states that it works best in Chrome and Firefox.

According to the vendor, smpl enables businesses to enable SMS for their business Toll-Free number in the smpl Msgs portal. Businesses can also perform free Vanity searches and receive support for SMS messaging through Toll-Free numbers.