TrustRadius Insights
Snapfix offers an easy-to-use platform that helps teams record daily jobs and track maintenance issues. The software has been widely …
Starting at $99 per month
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What is Snapfix?
Snapfix is a comprehensive teamwork-based platform designed for managing the operational needs of buildings, facilities, and equipment. It offers an array of features including maintenance management, cleaning scheduling, fire safety checks, health and safety checks, security checks, pest control tracking...
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Entry-level set up fee?
- $299 one-time fee per installationOptional
For the latest information on pricing, visithttps://snapfix.com/en-us/pricing
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Starting price (does not include set up fee)
- $99 per month
Product Demos
Snapfix - The Simplest Maintenance Platform on the Planet
YouTube
Product Details
- About
- Competitors
- Tech Details
What is Snapfix?
Snapfix is a comprehensive teamwork-based platform designed for managing the operational needs of buildings, facilities, and equipment. It offers an array of features including maintenance management, cleaning scheduling, fire safety checks, health and safety checks, security checks, pest control tracking and audits. The software makes use of photos, videos and messages to capture issues while traffic lights are used to manage tasks efficiently.
The Snapfix mobile app is equipped with an NFC tag scanner that helps in creating audit trails ensuring accountability. Furthermore, Snapfix’s in-app scheduler guarantees that all cleaning checks as well as equipment maintenance and health & safety evaluations are executed on schedule. Custom checklists present within the application help ensure compliance with standard operating procedures (SOPs), guaranteeing uptime of valuable assets by facilitating inspections and preventive maintenance according to their procedure.
Snapfix provides real-time tracking via full audit trails of all work carried out alongside updates on the current status of each task, piece of equipment or safety checks performed. With this data being downloadable in either PDF or XLSX formats it ensures transparency through detailed reporting capabilities for documentation purposes.
Snapfix Features
- Supported: Task Management
- Supported: NFC enabled Checklists
- Supported: Schedule tasks
- Supported: Rich in-app Messaging
- Supported: Powerful Search & Filtering
- Supported: Cost & Time Tracking
- Supported: Desktop Web Portal
- Supported: Mobile App (Android/iOS)
Snapfix Screenshots
Snapfix Video
Get things done with Snapfix, the simplest Facilities & Maintenance platform on the planet.
Snapfix Competitors
Snapfix Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Apple iOS, Android, Windows Phone, Blackberry, Mobile Web |
| Supported Countries | United States, United Kingdom, Ireland, Australia, New Zealand, Canada |
| Supported Languages | English |
Snapfix Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 5% |
| Mid-Size Companies (51-500 employees) | 10% |
| Enterprises (more than 500 employees) | 85% |
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Reviews
Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Snapfix offers an easy-to-use platform that helps teams record daily jobs and track maintenance issues. The software has been widely embraced across different departments, from housekeeping to maintenance teams, who find it user-friendly and a great time-saver. Since Snapfix is similar to WhatsApp in its functionality, team members do not require more than five minutes of training to get started.
One of the business problems solved by Snapfix is enhancing the maintenance team's productivity by approximately 30%. This enables non-facilities executive management to manage and monitor the facilities maintenance department effectively. Additionally, Snapfix reduces paper usage, making daily audits and inspections less time-consuming and less of a drain on resources. Due to its digital format and portability, the app provides an all-round tool for keeping track of all audits and inspections. Thus, making it easy for users to report and track maintenance issues efficiently. In summary, Snapfix is an invaluable tool for different departments as it saves hours of administration every day and empowers companies to operate more efficiently.
User-friendly interface: Reviewers found Snapfix's user interface to be straightforward and easy to use. Many users appreciated the convenience of reporting and tracking maintenance tasks on a smartphone, tablet, or PC. Some reviewers also mentioned that posting pictures with location information saves time and paper.
Effective for managing maintenance tasks: Several reviewers praised Snapfix for its ability to manage maintenance tasks efficiently. The software's features such as creating checklists, assigning users, generating reports and dashboards, and asset management by location allow for effective planning and review of outstanding issues. Additionally, many reviewers noted that the software is beneficial in preventing multiple reports of the same issue.
Great customer support structure: A few reviewers expressed their appreciation for Snapfix's supportive team who provides assistance when needed. They found the videos provided by Snapfix helpful in learning how to use the software quickly. Additionally, some users liked that staff connectivity with a record of all jobs made it easier to track task status.
Basic Reports: Some users have expressed dissatisfaction with the basic-looking reports provided by Snapfix. They feel that these reports need improvement to provide more value.
GPRS Location Required: Several users have complained about having to input GPRS location each time they use Snapfix, finding it bothersome and frustrating.
Slow Report Downloads: Many reviewers feel that downloading reports from the mobile app takes a long time, causing frustration and inconvenience.