SOSMobile

SOSMobile, developed by InsightAtlast, LLC, is a Mobile Workforce Management System specifically designed for the utility industry. According to the vendor, this solution is aimed at utility companies, electric power companies, gas companies, water and wastewater companies, as well as field service organizations. SOSMobile is said to offer features that can streamline operations, enhance efficiency, and improve overall workforce management for businesses in the utility sector.

Key Features

Paperless Work Orders: According to the vendor, SOSMobile eliminates paper work orders and related issues like illegible handwriting and data entry redundancy. Field Techs can reportedly use the SOSRemote app on Android/iOS phones or tablets (also available for Windows) to complete work assignments without paper. Real-time updates are said to allow for seamless communication between the field and the office.

Inventory Access in the Field: The vendor claims that SOSMobile enables field personnel to access inventory files and other information while on-site. This feature is said to eliminate the need for manual tracking and provide real-time visibility into inventory levels. Field Techs can reportedly quickly check stock availability and make informed decisions.

Real-Time Updates: According to the vendor, SOSMobile provides real-time updates between the field and the office, ensuring seamless communication. Field Techs can allegedly instantly update the status of work assignments, allowing supervisors and dispatchers to stay informed. Real-time updates are said to enable efficient coordination and response to changes or emergencies.

Mobile Workforce Management: The vendor describes SOSMobile as a comprehensive Mobile Workforce Management System designed for the utility industry. The system is claimed to offer sophisticated features to optimize field operations, scheduling, and load balancing of service orders. It is said to help streamline processes, improve efficiency, and enhance overall workforce management.

User-Friendly Interface: According to the vendor, SOSMobile features a user-friendly interface that is easy to navigate and operate. The intuitive design is claimed to ensure that field personnel can quickly adapt to the system and perform their tasks efficiently. The interface is said to be optimized for mobile devices, providing a seamless user experience on Android, iOS, and Windows platforms.