SplendidCRM Enterprise

SplendidCRM Enterprise is a highly-scalable and highly-customizable customer relationship management (CRM) application designed to assist businesses in effectively managing their customer interactions, sales activities, and marketing campaigns. It offers a comprehensive range of CRM features that streamline and automate various business processes. SplendidCRM Enterprise is suitable for small to large enterprises and is utilized by sales and marketing teams in various industries, customer service and support teams, business development professionals, as well as financial services, manufacturing, and distribution companies.

Key Features

Dashboard: The product provides a centralized view of essential metrics, activities, and performance indicators. Users can customize the layout of the dashboard and easily access important modules and records.

Calendar: Users can efficiently schedule and manage appointments, tasks, and events. The shared calendar fosters team collaboration, while reminders and notifications help users stay on top of upcoming activities.

Contacts: The system efficiently stores and organizes contact information for customers, prospects, and leads. It tracks the communication history, including emails, calls, and meetings, and allows users to categorize contacts, assign ownership, and manage relationships.

Leads: The product effectively captures and manages leads generated from various sources. It tracks lead status, source, and conversion progress, and facilitates lead assignment, qualification, and nurturing.

Campaign Emails: Users can easily create and send campaign emails, ensuring effective customer communication and campaign tracking. The product also includes bounce handling for improved email deliverability.

Inbound Email Integration: The system seamlessly integrates with POP3 accounts to automatically import emails, promoting efficient email communication within the CRM platform.

Advanced Searching: The product offers powerful search capabilities with operators and date range searching, enabling users to quickly find specific data and improve productivity.

Saved Searches: Users can save named searches for easy recall and benefit from the system's automatic saving of the last search performed, enhancing efficiency and convenience.

Auditing: The system tracks changes to all fields and provides a comprehensive change log, ensuring transparency, accountability, and data integrity.

Mobile Browser Support: Users can conveniently access CRM data on PocketPC, SmartPhone, iPhone, or Blackberry devices, enabling flexibility and productivity while on the move.