Startly

Startly is a fully integrated IT Service Management and Professional Services platform designed to streamline service delivery for organizations of all sizes. According to the vendor, Startly offers a range of features that enable businesses to efficiently manage projects, provide effective customer support, track assets and changes, and monitor profitability. This versatile solution caters to a wide range of industries, including IT Service Providers, IT Managed Service Providers, IT Outsourcing Companies, Professional Service Organizations, and Consulting Firms.

Key Features

Service Management: According to the vendor, Startly provides a comprehensive service management solution that allows users to track incidents, problems, and service requests. It also offers real-time Service Level Agreements (SLAs) tracking, customizable knowledge bases, and a systematic approach to change management.

Project Management: Startly's project management capabilities aim to help businesses execute projects consistently by following standardized processes. The platform is said to enable early identification and mitigation of project risks, measure project performance for continuous improvement, and provide real-time monitoring of project resources and budgets.

Resource Management: Startly is said to help optimize team workload with its resource utilization feature, aiming to ensure efficient resource utilization. It also facilitates accurate time tracking with timesheet entry and offers a mobile app for on-the-go time and expense tracking. Additionally, Startly is claimed to simplify expense submissions with receipt photos and provides budgeting, estimating, and forecasting revenue features.

Insights & Analytics: According to the vendor, Startly provides a comprehensive view of available resources, expenses, and timelines, allowing businesses to make informed decisions. It is said to enable timely and accurate tracking of time and expenses for billing purposes and streamline resource allocation and financial management. Real-time monitoring of project performance and the ability to visualize project progress are also highlighted as features of Startly.