Surefire

Surefire Software is a management system designed specifically for plumbing and heating businesses. According to the vendor, this software aims to streamline various aspects of these businesses and improve customer relationships. It is suitable for businesses of all sizes, from small start-ups to well-established companies. Plumbers, heating engineers, HVAC contractors, maintenance companies, and plumbing and heating businesses in various industries can benefit from this solution.

Key Features

Diary management: According to the vendor, Surefire Software offers diary management functionality. Users can manage their own and their staff's diaries efficiently. The software allows for automated text confirmations to be sent to customers, and users can view multiple engineers' diaries simultaneously. Additionally, the software provides a feature for route mapping at a glance.

Accounts integration: The vendor claims that Surefire Software can be synchronized with popular accounting software such as QuickBooks or Xero. This integration enables users to perform accounting tasks directly within the software, including invoicing, purchase invoices, and job costing.

Business reporting: Surefire Software includes a feature for generating comprehensive reports. According to the vendor, these reports can help users keep track of various aspects of their business, such as leads, quotations, and other useful information.

Industry certificates including CP12: The software allows users to access and manage industry certificates, including the CP12 (Gas Safety Certificate). The vendor states that this feature ensures compliance and provides easy retrieval of certificates when needed.

Parts Arena integration: Surefire Software integrates with Parts Arena, according to the vendor. This integration enables users to look up appliance spares, check availability, and view real-time costs, ensuring they have the necessary parts for each job.

Merchant price integration: The vendor claims that Surefire Software can be directly connected to preferred merchant accounts, such as Plumb Center. This integration allows users to instantly see nett costs for items in their shopping basket, check stock availability, and negotiate with customers.

SureQuote: Surefire Software offers an online quoting tool called SureQuote. According to the vendor, this tool can be integrated into users' websites, enabling customers to obtain quotes based on preferred products and prices.

Quote Wizard: The software includes a unique tool called Quote Wizard. According to the vendor, this tool generates detailed and personalized quotations in seconds. It provides a shopping basket with required components and nett prices, simplifying the quotation process.

The plug-in estimating tool: Surefire Software offers a plug-in estimating tool that works on any website. The vendor claims that this tool allows customers to carry out online estimates and receive estimates via email and text.

Real-time portal for customers: According to the vendor, Surefire Software provides a real-time portal for customers. Through this portal, customers can track engineers, make payments, access certificates and invoices, write reviews, and more.