Survey Kiwi

Survey Kiwi is an online survey and form builder tool that, according to the vendor, allows businesses to create visually appealing and customizable surveys and forms. It is said to be suitable for businesses of all sizes, from small startups to large enterprises. Professionals and industries such as marketing and market research, customer experience and customer service, human resources and employee engagement, education and training, as well as e-commerce and retail, are said to benefit from the features and functionalities offered by Survey Kiwi.

Key Features

Customizable Surveys and Forms: According to the vendor, Survey Kiwi provides the ability to create visually appealing and customizable surveys and forms. Users can choose from a variety of question formats such as multiple-choice, scales, NPS, and more. The design of the surveys can be customized to reflect the brand identity, and users can personalize them with images, logos, colors, fonts, and even videos.

Multiple Channel Distribution: The vendor claims that Survey Kiwi allows users to share surveys and forms through various channels including email, WhatsApp, SMS, social media, and QR codes. This is said to ensure a seamless experience for respondents on any device. Surveys can be embedded on websites or integrated into social media posts. QR codes can also be generated for offline distribution, such as in-store displays or print materials.

Real-time Results Analysis: According to the vendor, Survey Kiwi offers the ability to collect and analyze all survey data in one place. Real-time results can be accessed from any device. The tool provides powerful filtering options to segment and analyze responses. Reports can be downloaded in PDF or CSV formats and shared with the team. Automatic notifications for new responses are also claimed to be available.

Skip Logic and Variables: Survey Kiwi, as claimed by the vendor, allows users to apply skip logic to personalize the survey experience for respondents. Custom paths can be created based on user responses to show relevant questions. Variables can be used to simulate a conversation with respondents, and the survey flow can be customized based on previous answers.

E-commerce Integration: According to the vendor, Survey Kiwi provides the ability to create online stores and sell products directly through the platform. Values can be assigned to products and prices can be calculated. Integration with payment gateways is claimed to be available for processing transactions. QR codes can also be generated for in-store purchases.

Net Promoter Score (NPS): Survey Kiwi, according to the vendor, allows users to create NPS surveys to measure customer satisfaction and loyalty. The Net Promoter Score can be calculated automatically. Alerts for specific responses can be set up to take immediate action. Additional questions can also be included to gather more insights.

Dashboards: The vendor claims that Survey Kiwi offers the ability to create custom dashboards to visualize and analyze data from multiple campaigns. Information from different surveys can be unified in one place. Dashboards can be shared with team members for collaborative analysis. Widgets can be customized to display the metrics and key performance indicators (KPIs) that matter to the business.

Developers: Survey Kiwi, according to the vendor, provides access to APIs and webhooks for integrating with other platforms. This allows users to automate tasks and simplify workflows. Surveys can be embedded in websites or apps using Survey Kiwi's developer resources. Integration with popular tools like HubSpot, Google Sheets, and Google Analytics is also claimed to be available.