Surveyed

Surveyed is a survey platform designed to assist businesses and individuals in creating, distributing, and analyzing surveys to gather insights and feedback. The user-friendly tool is suitable for businesses of various sizes and is used in professions and industries such as hospitality, healthcare, education, customer service, delivery services, and personal maintenance.

Key Features

User-Friendly Surveys: According to the vendor, Surveyed provides a user-friendly survey tool that allows businesses to create customized surveys from scratch or choose from pre-defined templates, making it easy to design surveys according to specific needs.

Real-Time Feedback: The vendor claims that businesses can collect real-time feedback from customers using Surveyed, enabling them to stay updated on customer preferences, opinions, and experiences. This feature aims to help businesses make prompt decisions and take immediate actions based on customer feedback.

Seamless Integration: Surveyed offers seamless integration into any website, allowing businesses to effortlessly embed surveys into their web pages. This feature is intended to ensure a convenient survey experience for customers without any compatibility issues.

Anonymous Feedback: According to the vendor, Surveyed provides anonymous feedback settings, allowing customers to provide candid feedback on sensitive topics without fear of retribution. This feature aims to ensure businesses receive honest and valuable feedback, gaining a better understanding of customer sentiments.

Accurate Analytics and Reports: Surveyed offers reliable and accurate analytics and reports, providing businesses with comprehensive insights into customer sentiment, business behavior, service effectiveness, and market trends. The vendor claims that these reports help businesses make informed decisions and refine their strategies.

AI-Powered Insights: According to the vendor, Surveyed leverages AI-powered technology to provide businesses with insights into their survey data. The platform enables businesses to quickly and easily gain insights, helping them make better decisions for their business.

Video Surveys: Surveyed offers the option to conduct video surveys, allowing businesses to understand their customers in a more comprehensive manner compared to regular text surveys. The vendor suggests that video surveys provide businesses with visual cues and non-verbal communication, enhancing their understanding of customer feedback.

Sentiment Analysis: Surveyed uses sentiment analysis to segregate positive and negative responses based on customer sentiment. According to the vendor, this feature helps businesses identify patterns, trends, and areas of improvement based on customer feedback.

Analytics and Reports: Surveyed provides in-depth analysis of survey responses and creates reports including metrics such as Net Promoter Score (NPS), Customer Satisfaction (CSAT), and Customer Effort Score (CES). The vendor claims that these reports help businesses measure their performance and track customer satisfaction levels.