Sygma Connect

Sygma Connect, developed by CoreTech, is a remote control solution designed to provide users with secure and encrypted access to PCs and servers. This software is suitable for businesses of various sizes, including small and medium-sized enterprises (SMBs). According to the vendor, Sygma Connect caters to a wide range of professions and industries, including IT professionals, technical support teams, managed service providers, system administrators, and more.

Key Features

Remote PC and Server Access: Sygma Connect allows users to remotely access and control PCs and servers running on Windows, Linux, and Mac OSX. According to the vendor, all remote control sessions are recorded and can be accessed via the web. Connections are secured with HTTPS and encryption for maximum security.

Detailed Session History: Sygma Connect provides a detailed session history that can be downloaded. Users can view and analyze session details, including session duration, date, and time. According to the vendor, session history can be filtered based on specific criteria and exported to a CSV file for further analysis.

Address Book with Grouping: Users can create an address book to manage and organize their remote computers. Computers can be grouped together for easier navigation and management. According to the vendor, grouping allows users to categorize computers based on specific criteria, such as departments or locations. Address book entries can be easily edited or deleted.

Multiple Passwords for Hosts: Sygma Connect supports the use of multiple passwords for hosts. According to the vendor, this feature allows users to assign different passwords to different hosts for enhanced security. Users can easily manage and update passwords for their hosts, adding an extra layer of protection to remote connections.

Private and Multi-User Account Management: Sygma Connect offers private and multi-user account management. Users can create their own private accounts for individual use, while multi-user accounts allow teams or organizations to manage and share access to remote computers. Account management features include user roles and permissions, user authentication, and access control.

White Label Customization: Sygma Connect provides white label customization options. Users can customize the software interface with their own branding, logo, and colors. According to the vendor, white labeling allows businesses to create a personalized and professional remote control solution that reflects their brand identity.

GDPR Compliance and Connection Reporting: Sygma Connect ensures GDPR compliance by maintaining a record of all remote sessions. Users can generate connection reports for auditing and compliance purposes. According to the vendor, connection reports provide detailed information about remote sessions, including session duration, date, and time, helping businesses meet data protection and privacy regulations.

Best-in-Class Remote Support: Sygma Connect offers remote support features. Users can provide remote assistance and support to their clients or colleagues. According to the vendor, the software allows for real-time screen sharing, file transfer, and chat communication, enabling quick and efficient remote support sessions.