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Symphony has emerged as a valuable collaboration tool that is highly regarded by users across various organizations. With its strong …
Starting at $15 per month
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What is Symphony Symphony?
Symphony Symphony is a secure workflow solution designed specifically for the financial services industry. This platform aims to meet the needs of asset managers, investment banks, compliance officers, traders, and other professionals in the financial services sector. Symphony Symphony caters to institutions...
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$15
Cloud
per month
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- No setup fee
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- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is Symphony Symphony?
Symphony Symphony is a secure workflow solution designed specifically for the financial services industry. This platform aims to meet the needs of asset managers, investment banks, compliance officers, traders, and other professionals in the financial services sector. Symphony Symphony caters to institutions and firms of all sizes, providing them with compliant messaging, core collaboration tools, voice solutions, video conferencing capabilities, data analytics, and seamless integrations with leading platforms.
Key Features
Compliant Messaging: According to the vendor, Symphony Symphony enables secure communication with clients on their preferred channels such as WhatsApp, WeChat, and text messaging. It aims to reduce friction and expedite communication while capturing and retaining messages to meet recordkeeping requirements for regulatory compliance.
Core Collaboration: Symphony Symphony offers encrypted chat-based collaboration, leveraging bots and automation, with a focus on compliance and encryption to lower risk. The vendor claims that it enables secure bilateral and multilateral real-time chat and file-sharing with built-in security and compliance measures.
Voice Solutions: The vendor states that Symphony Symphony eliminates communication silos and enables instant voice connectivity for seamless collaboration. It offers integration with Cloud9 for voice collaboration in the financial industry, providing solutions like Cloud9 Desk and Cloud9 Trader for voice connectivity.
Video: Symphony Symphony seamlessly integrates with popular video conferencing platforms like Zoom and Microsoft Teams to enhance collaboration. It allows for video calls, screen sharing, and video meetings within the platform, aiming to improve remote communication and collaboration capabilities.
Data & Analytics: According to the vendor, Symphony Symphony leverages Amenity Analytics to provide real-time insights into key equity topics and understanding of fundamental factors. It enables the extraction of insights from unstructured text sources such as news, earnings calls, and financial documents, helping to identify events that affect company health and performance.
Integrations: Symphony Symphony offers seamless integrations with leading platforms such as Salesforce, ipushpull, and Quant Insight, according to the vendor. These integrations aim to save time, reduce email clutter, and drive efficiency. Additionally, Symphony Symphony allows users to build custom integrations and apps using its APIs.
Symphony Symphony Features
- Supported: Communication Management
- Supported: Contact Management
Symphony Symphony Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Web-Based, Windows |
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TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
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Symphony has emerged as a valuable collaboration tool that is highly regarded by users across various organizations. With its strong search feature, finding information within the platform has become effortless for users. Additionally, the availability of private chat rooms ensures secure and confidential communication, making it a preferred choice in sensitive environments.
The finance sector, in particular, has widely adopted Symphony as a standardized communication platform. While it may not yet rival other alternatives like Slack, users appreciate Symphony's collaboration features and find them to be effective for their daily team functioning. The software provides most of the necessary features required for discussions and group work, which has garnered positive feedback from users who rely on it for their enterprise needs.
Overall, the consensus amongst users is that Symphony is a reliable and efficient solution for communication and collaboration requirements. It is often recommended by those who have had positive experiences with its functionality and user-friendly interface. Symphony successfully addresses the collaboration needs of organizations, making it an invaluable tool in facilitating teamwork and enhancing productivity.
Reliable Performance: Many users have praised the software's reliable performance. Numerous reviewers have stated that they have experienced minimal to no downtime or technical issues when using Symphony Symphony.
User-Friendly Interface: The user-friendly interface of Symphony Symphony has been highlighted by several customers. Users appreciate the intuitive design and easy navigation, which allows them to quickly adapt to the software and efficiently carry out their tasks.
Robust Collaboration Features: Many reviewers have emphasized the robust collaboration features offered by Symphony Symphony. Customers have expressed satisfaction with the platform's ability to facilitate effective communication and seamless collaboration among team members, enabling them to work together more efficiently and productively.
Crashes: Some users have experienced crashes while using Symphony, which has caused frustration and disrupted their workflow.
Limited group messaging features: Several reviewers have expressed disappointment with the group messaging features in Symphony. They feel that compared to platforms like Slack, Symphony lacks important functionalities such as pinned messages, siloed replies, and video/voice calls.
Poor user-friendliness: A common complaint among users is that Symphony is not user-friendly and can be difficult to understand, especially for some companies. This lack of intuitiveness has led to a steep learning curve and decreased efficiency for these users.