talkt

talkt is a multichannel communication, task management, and automation tool designed for sales, support, and office professionals. According to the vendor, talkt helps businesses of all sizes build a secured client base, streamline workflows, and enhance customer engagement. Whether you are a small startup or a large enterprise, talkt is said to be tailored to meet the specific requirements of your industry and profession.

Key Features

CRM: According to the vendor, talkt offers easy integration with VoIP systems and features an intuitive design to help build a secured client base.

Phone Support: The vendor claims that talkt's auto-answer function allows businesses to provide 24/7 or after working hours support to prevent missed cases. It also supports organizing workflows and task management logic.

Lead Management Automation: According to the vendor, talkt enables multichannel communication for easy customer engagement and offers task management and automation capabilities. It can be easily integrated into your workspace.

24/7 Unified Communications: The vendor states that talkt provides an easy-to-use omnichannel helpdesk that supports compatibility with traditional and virtual offices. It offers smart call routing and advanced ticketing for efficient customer support.

Advanced Reporting: According to the vendor, talkt provides detailed call analytics and user work reports, which can help prioritize and increase the number of solved inquiries.

24/7 Support: The vendor claims that talkt ensures clients have access to 24/7 support and is designed to provide intelligent UCaaS tailored to specific needs. It supports continuous customer engagement.

Automation: According to the vendor, talkt helps streamline processes and workflows through task management and automation, increasing efficiency and productivity.

Engagement: The vendor states that talkt facilitates multichannel communication, allowing for easy customer engagement. It aims to enhance customer satisfaction and loyalty.

Affordability: According to the vendor, talkt offers cost-effective solutions that provide value for money, helping businesses optimize their budget allocation.