Tekmetric

Tekmetric is a Shop Management System designed specifically for automotive repair shops. According to the vendor, it is an all-in-one solution that aims to streamline operations, enhance customer experience, and drive business growth. It caters to small to large automotive repair shops and is utilized by professionals including auto mechanics, shop owners, service advisors, technicians, and other industry experts.

Key Features

Shop Management & Business Growth Made Easy: According to the vendor, Tekmetric provides real-time business intelligence and easy-to-analyze reports, allowing shop owners to make confident executive decisions. Users can access information such as average repair order, car count, and gross profit dollars whenever needed.

Leverage Insights In Real Time: The vendor claims that Tekmetric offers real-time business intelligence, enabling users to make data-driven decisions. It provides easy-to-analyze reports that track key metrics like average repair order, car count, and gross profit dollars.

Maximize Shop Performance: Tekmetric aims to enhance overall efficiency by seamlessly connecting processes, team, and customers. It offers an intuitive workflow with features such as customer notes, email notifications, True Two-Way Texting, digital vehicle inspections with photos and videos, Text-to-Pay, and a Job Board to track repair status. Additionally, Tekmetric integrates with industry-leading tools like CARFAX, PartsTech, and Kukui.

Enhance Your Customer Experience: According to the vendor, Tekmetric takes a modern approach to customer care. It provides visual digital vehicle inspections and enables email and text notifications for customer updates, aiming to enhance communication and ensure a seamless customer experience throughout the repair process.

Grow Your Profits: Tekmetric offers features to help boost shop margins, such as labor and parts matrices for optimizing pricing strategies. It also includes declined job tracking and provides active coaching informed by metrics and analytics, according to the vendor, to help users sell more work and maximize their profits.

Inspire Your Team: According to the vendor, Tekmetric aims to cut back on tedious work and tie everyone's goals together with commission tracking. It provides tools to equip team members and promote productivity and motivation.

Get Support When You Need It: Tekmetric offers a customer success team to ensure smooth system operations, according to the vendor. Users can rely on their support for technical assistance or guidance.

30+ Seamless Integrations: Tekmetric features a built-in API for easy integration with preferred solutions, according to the vendor. It offers a wide range of integrations to enhance the shop's capabilities.

Grow Your Margins with Real-time Reports: Tekmetric allows users to analyze data and discover trends through real-time reports. According to the vendor, users can track month-to-month performance, close ratios of service advisors, and sales numbers. The system also enables monitoring of key metrics such as average repair orders, total gross profits, and car counts, empowering users to make informed business decisions.

The Most Streamlined Workflow in the Industry: Tekmetric aims to seamlessly connect processes, team, and customers. Its features include customer notes, email notifications, True Two-Way Texting, digital vehicle inspections with photos and videos, Text-to-Pay, and a Job Board to track repair status. The system also integrates with industry-leading tools like CARFAX, PartsTech, and Kukui, according to the vendor, further enhancing workflow efficiency.