TheFrontBest

TheFrontBest is a hotel management software designed to enhance staff motivation and performance in the hospitality industry. According to the vendor, TheFrontBest offers a range of features that can benefit hotels of all sizes, including small boutique hotels and large chain hotels. The software provides tools for creating a digital handbook, assigning tasks, conducting quizzes, and implementing incentive programs. Hotel managers, front desk staff, housekeeping staff, operations managers, and human resources managers can all utilize the features offered by TheFrontBest.

Key Features

Digital Handbook: According to the vendor, TheFrontBest allows hotels to create a centralized repository of standard procedures. Procedures can be added to the handbook, including text, videos, images, and files. Staff members can access the procedures, and management can track their usage.

Staff Quizzes: TheFrontBest enables hotels to create quizzes linked to standard operating procedures. According to the vendor, these quizzes can help assess staff knowledge and identify areas of weakness. They can be particularly useful for onboarding new staff and evaluating probationary employees.

Staff Bonuses: TheFrontBest provides a platform for creating and assigning badges with specific point values to incentivize staff. The vendor claims that hotels can set an annual budget for cash bonuses and establish milestones for achieving results. Additionally, TheFrontBest allows for the management of staff welfare programs and offers analytics for progress tracking.

Task Manager: TheFrontBest includes a task manager feature that allows the assignment of individual or group tasks. Deadlines can be set for each task, and tasks can be linked to procedures from the digital handbook. According to the vendor, points can be assigned for completing tasks within the deadline, and task notifications can be sent to staff members via WhatsApp.

Supplier Orders: TheFrontBest enables the management to assign tasks related to supplier orders. Deadlines can be set for each task, and tasks can be linked to procedures from the digital handbook. The vendor claims that points can be assigned for completing tasks within the deadline, and task notifications can be sent to staff members via WhatsApp.