TrustRadius Insights
Tikkit has become an invaluable tool in improving work order management for various businesses. With the software's efficient tracking of …
Starting at $59 Vendors and request creators (Occupants) are both unlimited & free
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What is Tikkit?
Tikkit is a web-based building management solution that offers an effective way for SMBs and enterprises to streamline their building operations, improve communication, manage tasks and stay up-to-date with online data. The tool simplifies work order management for building managers and allows them...
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Per Staff User
$59.00
Cloud
Vendors and request creators (Occupants) are both unlimited & free
Per Building
$125.00
Cloud
Unlimited Areas and Users
Entry-level set up fee?
- No setup fee
For the latest information on pricing, visithttps://gridium.com/products/building…
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Competitors
- Tech Details
What is Tikkit?
Tikkit is a web-based building management solution that offers an effective way for SMBs and enterprises to streamline their building operations, improve communication, manage tasks and stay up-to-date with online data. The tool simplifies work order management for building managers and allows them to create mobile-friendly interfaces for occupants too. With real-time access to all necessary data, maintenance managers can easily perform various functions like updating work orders or accessing customer history online.
One of the main features the product offers is secure email logins for occupants who need to track the status of their work orders. Additionally, domain-based emails can be created through Tikkit which greatly improves branded email workflow. Users are able to set calendar or chained templates so that they never miss important dates while automatic labeling and cleanup of backlog ensures that everything stays organized. Finally, vendors can be looped in via the platform saving time and improving overall service quality.
In summary, Tikkit is a robust business software designed specifically for building managers seeking efficiency solutions. By using this sophisticated tool, businesses have peace of mind knowing that they will always remain connected with their staff members as well as vendors. Furthermore, it provides practical solutions to simplify task management within multiple areas by allowing users real-time access to all essential information at any given time.
Tikkit Features
- Supported: Customer self-service portal
- Supported: Email and text message alerts
- Supported: Simple preventive maintenance scheduling
- Supported: Time tracking, including a stopwatch mode
- Supported: Cost tracking, by custom category
Tikkit Screenshots
Tikkit Competitors
Tikkit Technical Details
| Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
|---|---|
| Operating Systems | Unspecified |
| Mobile Application | Mobile Web |
| Supported Countries | U.S.A., Canada |
| Supported Languages | English |
Tikkit Customer Size Distribution
| Consumers | 0% |
|---|---|
| Small Businesses (1-50 employees) | 30% |
| Mid-Size Companies (51-500 employees) | 50% |
| Enterprises (more than 500 employees) | 20% |
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Community Insights
TrustRadius Insights are summaries of user sentiment data from TrustRadius reviews and, when necessary, 3rd-party data sources. Have feedback on this content? Let us know!
- Business Problems Solved
- Pros
- Cons
Tikkit has become an invaluable tool in improving work order management for various businesses. With the software's efficient tracking of preventive maintenance and tenant work orders, users have found it easier to organize client requests and assign them to the appropriate departments or vendors. This has resulted in a more seamless workflow and increased customer satisfaction.
The simplicity of Tikkit's interface has made it ideal for managing multiple properties and requests without causing confusion or losing track of tasks. The software's user-friendly design has helped those who are not well-versed with computers streamline their service requests. In addition, the straightforward process involved in dispensing work and tracking past jobs has saved time for users by helping them better manage their workload. Overall, Tikkit has helped businesses improve communication with clients, create accountability, and effectively manage their operations.
Mobile Features: Users appreciate the mobile features of Tikkit, with many stating that it saves them time and increases their productivity while on-the-go. Several users have praised the software for allowing them to receive notifications via their mobile phones within seconds of a ticket being entered into the system.
Ease-of-Use: The intuitive and user-friendly interface of Tikkit is highly appreciated by users, who find it easy to submit work orders and for administrators to manage and track them. Many reviewers have praised the software for simplifying their work order process, making their lives easier.
Customization Options: The customization options in Tikkit are appreciated by users, as they allow them to personalize their screen to show relevant information relative to their work order management. Many reviewers have described how this feature allows them to maximize efficiency by ensuring that they always have access to important information.
Slow Performance: Some users have reported that the software can be slow and clunky at times, affecting their productivity.
Limited Functionality: A number of reviewers have expressed dissatisfaction with the lack of features in Tikkit, such as not being able to email new support requests or export reports on tracked asset inventory.
Usability Issues: Several users have mentioned usability issues with Tikkit, including difficulty in forwarding stray emails for documentation due to the system's inability to assign a specific email string to each request.