Tillerstack

TillerStack's Field Service Management Software is a solution designed to optimize and streamline field operations for service-based businesses. According to the vendor, this software is suitable for companies of various sizes in industries such as technical services, cable and telecommunication, rail transportation, utilities, and mechanical and plant engineering.

Key Features

Streamline Planning and Monitoring: The software allows businesses to efficiently plan and monitor their field staff. According to the vendor, managers can easily track the progress of their field workers with real-time updates on order statuses and GPS locations.

Route Optimization: The software integrates with Google Maps to optimize routes for field workers, aiming to ensure efficient travel and minimize travel time. The vendor claims that this feature can help businesses save on fuel costs and improve overall productivity.

GIS Visualization: TillerStack's software provides GIS visualization capabilities, enabling businesses to plan and optimize field service locations. According to the vendor, this feature facilitates efficient resource allocation and enhances decision-making processes.

Integrated Appointment Scheduling: The software offers integrated appointment scheduling functionality, allowing businesses to efficiently schedule service appointments online. The vendor states that this feature helps eliminate scheduling conflicts and improves customer satisfaction.

Seamless Integration: TillerStack's software seamlessly integrates with existing ERP, CRM, and ticketing systems, aiming to enable smooth data transfer and enhance workflow efficiency. According to the vendor, this feature eliminates the need for manual data entry and reduces errors.

Dynamic Team Creation: The software enables businesses to create dynamic teams for efficient task execution. Managers can easily assign and reassign tasks to ensure optimal resource allocation and maximize productivity, according to the vendor.

Dashboard with Graphical Planning Table: The software provides a user-friendly dashboard with a graphical planning table, allowing managers to visualize and plan their field service operations effectively. The vendor claims that this feature provides a clear overview of tasks and enables efficient resource management.

On-Site Remote Assist: TillerStack's software facilitates real-time video connections between field technicians and experts in the back-end service. According to the vendor, this feature allows for hands-on training, impromptu expert support, and live communication with step-by-step instructions, enhancing efficiency and knowledge retention.

Integration with Field Service Scheduling Software: The software seamlessly integrates with field service scheduling software, providing direct access to order data. The vendor states that this integration enables field technicians to efficiently access relevant information and improves overall workflow efficiency.