TimeLinx Software

TimeLinx Software is a project and service management solution designed for mid-market companies. According to the vendor, it seamlessly integrates with CRM systems, such as Infor CRM and Sage CRM, to provide end-to-end CRM, project, service, and financial management capabilities. This software is aimed at professional services firms, manufacturers, architecture & engineering firms, audio/visual (A/V) integrators, and field services companies.

Key Features

Complete Project and Service Management: According to the vendor, TimeLinx Software offers end-to-end project and service management solutions for mid-market companies. It integrates with CRM systems to streamline processes and improve field service delivery and job management.

Control Budgets: TimeLinx Software provides time, cost, and expense control within CRM, allowing users to track and manage budgets effectively and stay within financial constraints, according to the vendor.

CRM Integration: The vendor states that TimeLinx Software seamlessly integrates with CRM systems, providing a single platform for CRM, project management, and financial management. This integration eliminates the need for multiple applications and improves data accuracy.

Customer Service/Support: TimeLinx Software enables efficient tracking and management of customer service requests, ensuring timely resolution and enhancing customer support and service, according to the vendor.

Resource Scheduling: According to the vendor, TimeLinx Software helps optimize resource utilization and reduce conflicts by providing advanced resource scheduling capabilities. Users can efficiently allocate resources based on skill sets, availability, teams, and departments.

Pre-Sales: The vendor claims that TimeLinx Software facilitates smooth workflows from discovery to delivery by capturing and communicating pre-sales information effectively. Users can track and manage all project details from the initial sales process, ensuring a seamless transition to project execution.

Revenue Optimization: According to the vendor, TimeLinx Software includes a rules-based engine that calculates accurate rates and costs, enabling businesses to earn revenue with integrity. This feature ensures that pricing and billing align with predefined rules and maximizes profitability.

Gantt Charts: TimeLinx Software allows users to view Gantt charts directly from CRM, providing a visual representation of project timelines and tasks, according to the vendor. This feature eliminates the need for separate project management applications and enhances project planning and management.

Time & Expense Tracking: The vendor states that TimeLinx Software simplifies time and expense tracking, eliminating tedious manual processes. Users can easily record and monitor project-related hours, costs, and expenses, ensuring accurate project accounting and billing.

Alerts: TimeLinx Software includes an alert system that sends timely notifications to any device, keeping users informed about critical events and milestones, according to the vendor. This feature ensures that users never miss important project or task updates.