Titan DMS

Titan DMS is a dealer management system (DMS) designed to streamline and automate various processes in automotive dealerships. It caters to businesses of all sizes, from small independent dealerships to large multi-franchise dealer groups. According to the vendor, professionals in automotive sales, service, parts management, dealership administration, as well as automotive dealer groups, can benefit from the integrated solutions provided by Titan DMS.

Key Features

CRM: According to the vendor, Titan DMS provides complete sales process control and automates customer communications, allowing dealerships to set-and-forget campaigns and personalize customer communications.

Dealer Analytics: The vendor claims that this feature offers snapshots of key performance areas, bridging the gap between departments and dealerships. It also provides comprehensive reporting and drill-down capability for better insights.

Parts Barcoding: According to the vendor, this feature streamlines parts logistics and inventory management by automating picking, packing, receipting, and put-away functions. It provides real-time parts visibility and direct-to-picker instructions.

Media Storage Plus: The vendor states that this feature offers centralized cloud storage for media files and seamlessly integrates with the Titan suite of products. It aims to enhance repair order management and parts order visibility.

Dealer Parts: According to the vendor, this online hub for trading parts satisfies the electronic parts trading needs of the automotive industry. It aims to connect manufacturers, dealers, and trade customers for efficient parts trading.

Parts eCommerce: The vendor claims that this feature seamlessly connects online sales with the parts warehouse and offers real-time stock visibility for customers and dealers. It aims to automate order processing and debtor postings, enabling both B2B and B2C sales.

Service Quote Approval: According to the vendor, this feature enhances the customer authorization process by sending itemized quotes with supporting media to customers. It enables line-level authorizations and upselling opportunities, providing real-time authorizations and comprehensive reporting.

Technician Timeclock: The vendor states that this feature enables efficient technician clocking and work tracking, supporting remote clocking and offsite work bay clocking. It aims to increase the efficiency and accuracy of technician reporting.

Service Scheduler: According to the vendor, this feature provides visibility of technician and job status, serving as a centralized location to overview service functions. It enables easy technician clocking and tracking and highlights incomplete repair orders for better billing performance.

OEM Integrations: The vendor claims that Titan DMS integrates with OEM service menus for accurate costs and offers direct integrations with manufacturer portals. It provides access to warranty recalls and updates for enhanced service operations.