Tooldata

Tooldata is a social listening platform designed to help businesses gather insights and make data-driven decisions based on patterns, trends, and hidden discoveries on social media. According to the vendor, this platform is suitable for small to large enterprises and is utilized by marketing professionals, social media managers, brand managers, market researchers, and public relations professionals across various industries.

Key Features

Social Listening: According to the vendor, Tooldata provides real-time feedback and insights about brands, projects, and services from various social media platforms, helping businesses evaluate their impact and make adjustments to maximize reach and relevance.

Competitor Analysis: Businesses can listen to what customers are saying about their competitors, gain insights into their strengths and weaknesses, and develop strategies to compete more effectively, as claimed by the vendor.

Real-time Monitoring: Tooldata offers real-time monitoring of conversations, mentions, and sentiments on social media platforms, blogs, forums, and other digital platforms, enabling businesses to stay informed and respond promptly to customer feedback and potential issues, as stated by the vendor.

Customizable Reports: The vendor claims that Tooldata provides detailed and accurate reports in a clear and easy-to-understand format, allowing businesses to make strategic decisions based on the information. Reports can be customized to fit specific needs, including weekly, monthly, contingent, and industry reports.

Data Collection and Processing: According to the vendor, Tooldata collects data from various digital platforms, optimizes and processes it for analysis, uncovering patterns, trends, and insights that help businesses identify opportunities and challenges.

Actionable Insights: The vendor asserts that Tooldata translates the collected information into actionable insights and recommendations for businesses, guiding them in improving their brand's reputation and making strategic decisions based on audience behavior and preferences.

API Integration: According to the vendor, Tooldata offers an API that allows businesses to seamlessly integrate its insights into their existing data analysis and visualization processes, enabling them to send data to other visualization systems such as Google Data Studio or Power BI.

Continuous Support: Tooldata provides continuous support and technical assistance, as claimed by the vendor, ensuring users have guidance and assistance throughout their social listening journey. The support team is available 365 days a year to address any questions or concerns.

Platform Security: According to the vendor, Tooldata follows strict security and data protection protocols, adhering to industry standards and best practices to maintain the confidentiality and integrity of user data.