Overview
What is TouchBistro?
TouchBistro is a complete mobile POS solution on the iPad for the restaurant industry. It allows users to manage reservations, view the menu, take orders and review sales reports with a few simple touches. Instead of servers repeatedly moving…
POS even newbies can use!
Review for Touch Bistro from a Happy Customer
TouchBistro easy to use
Decent machine
Touch Bistro is quick & easy to learn!
TouchBistro - In my Opinion, Not a Good Choice
Touch Bistro Review
If you can operate a smartphone, you can operate this POS
TouchBistro saved my sanity and, therefore, my business!
Touch Bistro: Making everyday Easier
- POS (cash, credit, gift card, charge on an account, …
Great software! Highly recommend.
Easy to use! Plus, ingredient tracking & customizable reports!
TouchBistro review
Reviewer Pros & Cons
Pricing
Gift Cards
$25
Online Ordering
$50
POS License
$69
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Demos
This Is TouchBistro full video 480p
TouchBistro Daily Demo
TouchBistro Date Automation Demo
TouchBistro Review: Is it Right for Your Restaurant?
TouchBistro and Gordon Ramsay and Power_One POS systems
TouchBistro POS Review [Features, Pricing, Pros & Cons, etc.]
Product Details
- About
- Competitors
- Tech Details
What is TouchBistro?
TouchBistro Competitors
TouchBistro Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
---|---|
Operating Systems | Unspecified |
Mobile Application | No |
Comparisons
Compare with
Reviews and Ratings
(21)Community Insights
- Recommendations
Users of TouchBistro have provided several recommendations based on their experiences with the POS system. The three most common recommendations are as follows:
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Utilize the free help and excellent customer service provided by TouchBistro. Many users have found the customer service provided by TouchBistro to be outstanding. They recommend taking advantage of the free help and support offered by the company, as it has proven to be valuable in resolving any issues or answering questions promptly.
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Invest time in thorough research on hardware and set-up. Some users advise doing thorough research on the hardware requirements before purchasing TouchBistro or having someone knowledgeable assist with the setup process. This is important to ensure that the system runs smoothly and meets the specific needs of the business.
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Consider personal needs and wants when choosing a POS system. While many reviewers highly recommend TouchBistro as a great value and a complete POS system, they also advise prospective buyers to consider their personal needs and wants when selecting a POS system. Each business is unique, so it is important to evaluate specific requirements such as inventory control and automation of service before making a decision.
Overall, users have had positive experiences with TouchBistro, finding it intuitive to use daily, easy to set up and modify as business needs evolve. It is recommended for new restaurants due to its affordability and completeness as a POS system. However, users also caution about the time required for implementation for first-time users and emphasize the need for thorough research on hardware compatibility.
Attribute Ratings
Reviews
(1-6 of 6)TouchBistro easy to use
- POS user friendly
- Nice online ordering platform
- Good reporting tools
- The card reader is too small and cumbersome to use for clerk and customers.
- I have tried to work with TouchBistro to get a card reader that works better with our business and had no luck.
Touch Bistro Review
- The best thing about Touch Bistro is how user friendly it is! Works just like an iPhone. My younger employees hardly need any training on it.
- Touch Bistro is very easy to set up and to maintain on a daily basis. Putting in my specific products and ingredients was simple. Adding modifiers, pricing and descriptions was simple enough. We have specials that change daily and updating the system in the morning is fast and easy.
- Employees can clock in and out with Touch Bistro. Inventory can be tracked and updated.
- Running reports is important in my business. Touch Bistro allows me to easily track my sales, for any period of time. I can easily find the numbers I need to pay my sales tax or do payroll. With just a few clicks I can compare my sales from month to month or year to year.
- One of my biggest (and only) issues with Touch Bistro is that it doesn’t integrate well with the credit card processing systems we use. Currently, we use Square and while the two systems do communicate, there are some instances, such as paying with gift cards, that take a few extra steps, which can be a pain when you have a long line of customers!
- Because my credit card processing is separate from Touch Bistro there are a few things that are hard to track. Square does a great job of marketing and tracking the marketing, but it’s not accurate for me due to the fact that I use Touch Bistro as a POS and not Square.
- I’d love for Touch Bistro to offer more marketing techniques that are easy to use.
If you can operate a smartphone, you can operate this POS
- Easy to learn being iOS-based
- Being cloud-based, your product mix, as well as your detailed modifier list, is available immediately
- Able to access reports, sales, hours, etc. from mobile app
- Being iOS based, there can be glitches related to updates. Towards the end, we had issues related to the last two updates and had to wait for Apple to put out a fix.
- The software does run off of a Mac Mini, so you have to be careful that staff does not update the individual iPad's before the Mac Mini is updated. Updating the iPads without updating the Mac Mini will result in your software not working.
- Though there is an iPhone app to view reports, there is not one that would allow you to ring in orders. If your staff, like mine, doesn't wear aprons you may have a few broken iPads on your hands from trying to carry too many items.
TouchBistro saved my sanity and, therefore, my business!
- Very fast transaction times; I do not need to wait for the credit slip printer to respond, it is almost instantaneous.
- I can add, delete, or modify menu items on the fly and in real time in literally a handful of seconds.
- TouchBistro provides an intuitive and easy way to check my tasting room’s metrics in real time from anywhere on the globe.
- My employees are able to access a customized menu of item modifiers and discounts very quickly and easily.
- There needs to be a way to stop TouchBistro from printing a customer copy every credit card transaction. Nobody wants this copy and I’m using double the amount of thermal paper
Touch Bistro: Making everyday Easier
- POS (cash, credit, gift card, charge on an account, room charge)
- Inventory tracking (stock, recipe tracking)
- Delivery orders (PostMates, GrubHub, UberEats)
- On accounts (timeshare companies)
- Paid in/paid out
- Payroll tracking (clocking in/out, payroll, different job codes)
- Variety of reports
- Easy to use, user-friendly POS system . You can train a team in 30 minutes or less
- Reporting
- Account management
- Reliability. It has gone down once in 2 1/2 years
- Additional reporting
- More details revolving around Account management
TouchBistro review
- Very clean and simple setup for initial installation.
- Greatly reduced training of new servers. Average of 15 minutes and new serves were able to enter and process orders.
- We are a seasonal business and TouchBistro allows us to suspend our account when we are closed and turn back on when we open without any additonal fees.
- Time card reporting should be in hundredths instead of 60 minute. This would allow payroll reporting to 3rd parties to be simpler.