Truvian

Lightship, offered by Truvian, is a purpose-built operations solution designed to connect, automate, and streamline work processes in busy and complex operations. According to the vendor, this flexible and integrated solution serves as a one-stop application for executing work, catering to companies of various sizes, from small businesses to large enterprises. Lightship is utilized by a wide range of professions and industries, including operations managers, IT professionals, executives, field service technicians, and manufacturing companies.

Key Features

Flexible and Integrated Solution: According to the vendor, Lightship aims to streamline operations by connecting and automating work processes. It is designed to be a customizable application that can meet the specific needs of different industries and professions.

User-Friendly Interface: The vendor claims that Lightship offers a user interface that is intuitive and user-friendly, increasing efficiency and quality. It is accessible on various devices including smartphones, tablets, and laptops, supporting Windows, Android, and Apple/iOS operating systems.

Automated Processes and Legacy System Integration: Lightship leverages automation to connect with and move data between legacy systems, ensuring that the right information is available at the right time. The vendor states that it provides a modern, single application (web and mobile apps) for overseeing and completing work, simplifying and improving the technology landscape.

Fast Implementation and Configuration: The vendor claims that Lightship offers fast implementation, with all configuration and support included. The deployments focus on enabling operational use within 90 days of sign-up, reducing risk and providing rapid ROI. The solution provides a variety of templates and pre-set solutions, allowing for quick and easy configuration of new processes.

Systemizing Best Practices with Certainty: According to the vendor, Lightship helps systemize best practices by combining tasks, checklists, interactive resources, and automated processes within a single application. It reminds workers of the next steps and allows for automated escalation in case of exceptions in processes or data. The solution is highly configurable and adaptable, ensuring that it can accommodate changes in assets or processes over time.

Privacy, Security, and Support: The vendor emphasizes that Lightship takes privacy and security seriously, with ongoing investment to ensure compliance with best practices and regulatory requirements. The deployments are single-tenant and include geographically redundant backups, providing a secure and scalable environment. The solution includes comprehensive support, including training, customer success team assistance, and knowledge base articles.

Improved User Experience and Oversight: According to the vendor, Lightship aims to consolidate the technology landscape, resulting in fewer applications and an improved user experience. By automating standard and extraordinary procedures, it allows key individuals to focus on high-value work and increases visibility over the entire operation. The solution provides flexibility in tracking, monitoring, and reporting, offering executives oversight and automated handling of incidents and exceptions.