Starting at $490 per month
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Basic
$490
Cloud
per month
Entry-level set up fee?
- No setup fee
Offerings
- Free Trial
- Free/Freemium Version
- Premium Consulting/Integration Services
Product Details
- About
- Tech Details
What is TurnFriendly?
TurnFriendly Features
- Supported: Third Party Integrations
- Supported: Activity Dashboard
- Supported: Alerts/Escalation
- Supported: Automated Routing
- Supported: Customer Database
- Supported: Customizable Branding
- Supported: Email Management
- Supported: Interaction Tracking
- Supported: Knowledge Base Management
- Supported: Multi-Channel Communication
- Supported: Prioritization
- Supported: Reporting/Analytics
- Supported: Self Service Portal
- Supported: Service Level Agreement (SLA) Management
- Supported: Workflow Configuration
- Supported: Canned Responses
- Supported: Case Management
- Supported: Collaboration Tools
- Supported: Corrective and Preventive Actions (CAPA)
- Supported: Customer Complaint Tracking
- Supported: Feedback Management
- Supported: Forms Management
- Supported: Issue Tracking
- Supported: Quality Assurance
- Supported: Routing
- Supported: Survey/Poll Management
- Supported: Customer Segmentation
- Supported: Dashboard
- Supported: Knowledge Management
- Supported: Multi-Channel Data Collection
- Supported: NPS Survey Structure
- Supported: Negative Feedback Management
- Supported: Text Analysis
- Supported: Complaint Monitoring
- Supported: Customizable Forms
- Supported: Process/Workflow Automation
- Supported: Alerts/Notifications
- Supported: Audit Management
- Supported: Business Process Control
- Supported: Compliance Management
- Supported: Exceptions Management
- Supported: IT Risk Management
- Supported: Internal Controls Management
- Supported: Legal Risk Management
- Supported: Mobile Access
- Supported: Operational Risk Management
- Supported: Reputational Risk Management
- Supported: Response Management
- Supported: Risk Assessment
TurnFriendly Technical Details
Deployment Types | Software as a Service (SaaS), Cloud, or Web-Based |
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Operating Systems | Web-Based, Windows, Linux |